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OpenAI's Education team is building AI products for higher education, focused on making AI safe, useful, and empowering for students, faculty, and institutions. The team spans core learning experiences, course-based tools, and campus-wide product solutions.
You will serve as a staff-level product designer shaping how students and educators engage with AI across OpenAI's emerging higher education experiences. This is a highly generative role spanning immediate product needs and ambitious zero-to-one opportunities, from core learning and course experiences to campus-wide tools for teaching, research, and collaboration.
Key responsibilities include:
- Establish an exceptionally high standard for craft across OpenAI's higher education experiences, pairing exceptional interaction and visual design with deep product thinking.
- Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively.
- Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions.
- Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows.
- Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build.
- Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment.
- Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions.
- Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows.
You should bring exceptional interaction and visual design craft motivated to raise quality across OpenAI. You are a highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction. You pair strong craft with deep product and systems thinking, have led substantial, ambiguous, or zero-to-one product areas, and can help shape both vision and execution. You can design thoughtful experiences for sensitive, high-trust, or safety-critical contexts and understand how to create products that are engaging and intuitive without compromising safety or clarity. You can navigate the needs of multiple audiences including students, faculty, campus staff, administrators, and institutional partners. You communicate clearly, build alignment across disciplines, and remain hands-on throughout product development. You are energized by the opportunity to define how AI can support learning while serving higher education communities responsibly.
