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Flexport is a global commerce platform that enables companies of all sizes to move goods across 112 countries. The company processes over $19B in merchandise annually and is modernizing the $10T global trade industry through innovative technology.
You will join the Customs & Trade Services team as a Product Designer, responsible for designing tools that help users navigate customs, compliance, and evolving regulations across global shipments. This is a high-impact role where you'll simplify complex customs processes and shape how technology transforms global trade compliance.
Key responsibilities include:
- Apply systems-thinking to design decisions, proactively addressing edge cases for robust solutions
- Conduct user research and gather insights to inform design strategy
- Leverage AI and emerging technologies to drive efficiency and elevate design outcomes
- Collaborate across functions to define and execute design vision in a complex, rapidly evolving environment
- Give and solicit feedback from other designers to maintain quality standards
- Build prototypes to test and validate concepts
- Translate user research into actionable requirements that champion user needs
- Recommend and implement enhancements to the design system for consistency and flexibility
You'll work in a multinational environment at Flexport's Amsterdam office, contributing to products with broad impact for both external customers and internal teams. The role offers the opportunity to influence design standards and strategy across a fast-growing company operating in a heavily regulated industry.
Requirements:
- 4+ years of professional hands-on design experience
- Demonstrated influence and initiative in shaping design visions, strategies, and standards
- Expertise in crafting and evolving scalable interaction patterns and design systems
- Ability to clearly articulate work and rationale in a dynamic, agile environment
- Strong cross-domain knowledge with ability to tackle complexity and provide high-level UX guidance across teams
- Proven collaborator with drive for process improvement, inclusion, and continuous growth
- Degree in HCI, UX, Interaction Design, or related fields preferred
- "Compliance first" attitude to support regulatory requirements in a heavily regulated industry