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Salary: USD 51,000 - 60,000 / annual
Strive Health is seeking a Patient Navigator to support its care team in keeping patients engaged with a comprehensive care program designed for people with kidney conditions. This role is hybrid, combining remote work with in-person patient interactions via phone, office visits, and home visits.
Key Responsibilities:
- Proactively outreach to current and prospective patients through face-to-face activities and outbound phone calling to educate them on available care services and enroll them within an assigned geographic area.
- Build strong relationships with patients to drive engagement and program participation.
- Serve as an educational resource, helping patients understand their care options and navigate questions about kidney disease management.
- Schedule patients for program appointments and track enrollment metrics.
- Collaborate with the care team to ensure patients remain engaged throughout their health journey.
- Document patient interactions and maintain accurate records in the system.
- Identify and address barriers to patient engagement and program participation.
The role measures success by the number of patients scheduled for program appointments and the strength of relationships built with patients. You will work with a team passionate about transforming chronic kidney disease outcomes by identifying risk earlier, coordinating thoughtful care, and supporting patients through every stage of their health journey.
Requirements:
- High school diploma or equivalent required; some college or healthcare certification preferred.
- Experience promoting and selling primary care or other healthcare-related services to high-needs populations preferred.
- Experience in healthcare, specifically educating patients on care models or insurance plans preferred.
- Community health experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Empathy for the burden of kidney disease.
- Valid driver's license and reliable transportation for in-person patient visits.
