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ElevenLabs is an AI research and product company that has transformed how we interact with technology through human-like AI voice models. Founded in January 2023, the company now serves millions of users and thousands of businesses including Deutsche Telekom and Meta. With $781M in funding and a $22B valuation, ElevenLabs operates three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video across 70+ languages), and ElevenAPI (providing access to AI audio foundational models).
You will join the Revenue Strategy & Operations team as a key builder of the operational backbone behind the partner ecosystem. This role sits at the intersection of technical problem-solving and operational excellence, working at the strategic and operational level with Partnerships leadership while collaborating closely with Sales, Account Management, Finance, Data, and Product teams.
Key responsibilities include:
- Design, build, and maintain end-to-end partner lifecycle processes including onboarding, deal registration, lead and referral routing, co-sell workflows, and commission handling, ensuring consistency, automation, and ease of adoption.
- Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning, partner segmentation, and recommendations on program structure and incentives.
- Define and maintain partner attribution and pipeline visibility across Salesforce and the data stack, ensuring accurate tracking of partner-sourced, partner-influenced, and co-sell pipeline and revenue.
- Own dashboards, reports, and KPIs for partner performance including pipeline generation, win rates, sales cycle, partner ROI, and segment health, translating data into actionable insights.
- Support the design, modeling, and rollout of partner programs including tiering, rebates, referral fees, and marketing development funds (MDF), working with Finance and Legal on accuracy and compliance.
- Align cross-functional teams (Sales, Account Management, Marketing, Finance, Product) on partner deal handling, account mapping, conflict resolution, and renewals.
- Test new partner motions, lead sources, routing logic, and program levers, measuring results and scaling what works.
ElevenLabs operates with a high-velocity, impact-driven culture emphasizing rapid experimentation, lean autonomous teams, minimal bureaucracy, and AI-first approaches across the organization. The company offers professional development stipends, annual social travel budgets, co-working stipends for remote employees, and annual company offsites.
REQUIREMENTS:
- 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company
- Hands-on experience supporting partner, channel, alliance, or co-sell motions (deal registration, partner attribution, referral or reseller programs)
- Proven track record of building end-to-end solutions from data collection and analysis through execution
- Strong Salesforce experience including objects, reporting, and process design for partner-related workflows
- Strong analytical skills with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
- Ability to break complex problems into smaller, actionable steps
- Excellent communication and collaboration skills for working across internal teams and external partners
- Highly adaptable, proactive approach to problem-solving and process improvement
- Coachability and willingness to learn and adapt to new challenges
