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Partnership Manager

Trengo - Utrecht, Netherlands - Hybrid - posted 2026-10-07

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Trengo is an AI-driven customer engagement platform that unifies communication channels and uses agentic AI to deliver proactive, human-like service. Backed by a $36M Series A and an official WhatsApp Business Solutions Provider, the company is a fast-moving Dutch scale-up operating at the forefront of AI-powered communication. As a Partnership Manager, you will develop and manage strategic service and technology partnerships that drive growth and customer acquisition. Your primary focus will be on the EMEA region, where you'll identify potential partners aligned with Trengo's business goals, develop and execute business plans to maximize growth opportunities, and build territory partner strategies. Key responsibilities include: - Researching and identifying potential partners that align with Trengo's business objectives - Developing and executing comprehensive business plans for all aspects of partner relationships - Acquiring new customers through partner channels and ensuring partners are well-positioned to deliver successful implementations - Negotiating and finalizing partnership agreements that drive mutual value - Managing and nurturing existing partnerships as the primary point of contact for assigned partners - Collaborating on go-to-market strategies to drive partner gains - Working closely with sales, marketing, and product teams to align on goals and execute joint strategies You'll operate within a dynamic, fast-paced environment where AI is embedded in how the company builds and operates. The role offers visibility and impact in a vibrant scale-up setting, with hybrid flexibility (60 days per year to work abroad), comprehensive benefits including mental health support, learning budget, 28 vacation days, and a sabbatical option after two years. REQUIREMENTS: - 2+ years of experience in partner management, business development, or similar role in the SaaS industry (ideally with ecommerce landscape experience) - Proven track record of successfully managing and growing partnerships that drive revenue, especially in EMEA - Self-starter attitude with strong business acumen and understanding of SaaS business models - Excellent English communication skills (additional languages a plus) - Get-things-done mentality with strong drive to meet and exceed targets - Proficiency with CRM software (Trengo uses HubSpot)

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