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PeopleGrove is seeking a detail-oriented contract manager to lead end-to-end contract negotiations with higher education partners and support key finance operations. Reporting to the Controller, you will own the full contract lifecycle—from drafting and redlining through execution and renewal tracking—for new sales agreements, renewals, and RFP responses. You'll serve as the primary point of contact for partner institutions' procurement and legal offices, guiding contracts through their approval processes.
This is a highly cross-functional role sitting at the intersection of sales, legal, and finance. You'll make independent, pragmatic decisions on contract terms within established risk tolerances, balancing legal and business risk against deal velocity. Beyond contracts, you'll support billing plan setup and collections efforts, ensuring contract terms are accurately reflected in revenue operations and giving you meaningful visibility into how deal terms translate to revenue outcomes.
Key responsibilities include managing the full contract lifecycle with prompt turnaround on redlines; making sound independent judgment calls on contract terms; serving as primary liaison with partner institutions; building and maintaining systems for tracking contract data (renewal dates, terms, obligations, risk flags); partnering with Finance to align contract terms with billing and revenue recognition; supporting billing and collections as needed; maintaining and improving contract templates and playbooks; and identifying process bottlenecks in the contract-to-cash workflow.
PeopleGrove empowers colleges and universities through a comprehensive platform supporting student engagement, mentorship, career readiness, clinical placements, and competency management. The platform serves over 500 institutions and 750+ academic programs, including 98% of key clinical programs in the United States.
REQUIREMENTS:
- Proven experience negotiating and managing contracts end-to-end, ideally in B2B, SaaS, or higher education context
- Experience working with institutional procurement and/or legal review processes (higher education experience strongly preferred)
- Strong paralegal and organizational skills with ability to track and report on contract data across a portfolio
- Comfort making pragmatic business judgment calls on contract terms rather than defaulting to escalation
- Exposure to billing, invoicing, or collections processes, or strong interest in developing this skill set
- Experience with Salesforce or similar CRM, especially for contract tracking and reporting
- Excellent written and verbal communication skills; ability to negotiate confidently with legal and non-legal stakeholders
- Collaborative, low-ego approach focused on removing friction
- Ability to manage high volume of concurrent negotiations without losing track of details
