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Salary: USD 65,000 - 75,000 / annual
Marigold Health, an early-stage startup providing community-based mental health and substance use treatment services, is seeking an experienced Outreach Supervisor to lead and grow their outreach team in Delaware.
In this role, you will manage a team of Outreach Specialists while remaining actively engaged in field-based outreach work. You'll balance team leadership with hands-on community engagement, serving as both a supervisor and peer support provider.
Key Responsibilities:
- Lead and supervise a team of Outreach Specialists through weekly supervision, real-time coaching (in-field and virtual), and serve as their primary point of contact for outreach questions
- Manage operational aspects: scheduling, PTO approval, timecards, expense reports, and overall team performance accountability
- Onboard and train new team members on workflows, tools, and best practices
- Conduct regular site visits and community outreach; help enroll people in Marigold's peer support app and facilitate handoffs to Peer Support Specialists
- Build and maintain relationships with subcontracted providers and community organizations; represent Marigold at provider meetings and community events
- Identify referral trends, partner feedback, and process gaps; bring improvement ideas to leadership
- Facilitate in-person 1:1 and group peer support sessions when assigned, maintaining compliance with supervision, documentation, and safety standards
- Maintain accurate records of outreach activities and enrollments; escalate safety or compliance concerns
- Work flexible hours including early mornings (5–6 AM), evenings, and weekends; willingness to travel extensively across Delaware (~75%)
The ideal candidate is a natural leader passionate about recovery, comfortable working independently in a dynamic startup environment, and deeply committed to mental health and substance use recovery.
Requirements:
- 2–3 years of experience in community outreach, healthcare engagement, or related role
- Experience mentoring or guiding peers; ready to lead a team
- Lived experience with, or strong understanding of, substance use and/or mental health recovery
- Certified Peer Support Specialist in Delaware, or actively working toward certification (training and/or supervised hours)
- Excellent interpersonal and communication skills; ability to build trust with members, partners, and teammates
- Understanding of boundaries between recovery coaching and clinical care
- Self-starter who is highly organized and can manage multiple priorities
- Willingness to travel extensively across Delaware (up to ~75%)
- Ability to thrive working independently in a dynamic startup environment
Nice-to-Have:
- Active Peer Support Specialist certification
- Experience facilitating groups or providing peer support services
- Experience in behavioral health or substance use recovery settings
- Experience coordinating outreach programs or team activities
- Familiarity with digital health platforms
