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Albus Health is a medical technology spin-out from the University of Oxford developing Albus Home, a contactless multisensor platform that monitors sleep, vital signs, and cough without requiring patients to wear, do, or charge anything. The platform uses state-of-the-art sensor technology, signal processing, and AI/ML algorithms to collect continuous, objective physiological data. Albus Home is available in over 50 countries and has collected over 10 billion data points. Clients include major pharmaceutical companies and leading medical opinion leaders.
The company is a small, rapidly growing team (currently 10 people) seeking an Operations Manager to join and scale operations across multiple domains. This is a full-time on-site role based in Oxford, reporting directly to the CTO or CEO. Hybrid arrangements may be considered for exceptional candidates.
Key responsibilities include:
**Supply Chain & Vendor Management:** Manage the full supply chain lifecycle from forecasting and procurement to delivery and stock management. Source and negotiate contracts with vendors and service providers (engineering, manufacturers, fulfillment partners, software providers). Onboard vendors according to Albus' Quality Management System. Build scalable, cost-effective vendor relationships focused on quality and reliability. Monitor vendor KPIs and ensure timely fulfillment.
**Logistics & Shipping:** Execute global shipping and delivery of products, components, and samples, including hands-on packing and dispatch work. Coordinate with fulfillment providers and couriers for outbound logistics and returns. Ensure proper documentation for customs, export compliance, and clinical regulations. Manage timelines and risks for product distribution across commercial and partner studies.
**Inventory Management:** Maintain accurate inventory of hardware, components, consumables, and information assets. Implement tracking systems for equipment and product inventory, plus maintenance schedules.
**Operations & Project Management:** Set up analytics dashboards for inventory and logistics tracking. Lead cross-functional project execution ensuring timelines, budgets, and deliverables are met. Track timelines and costs for multiple concurrent projects (device rollouts, client implementations, academic studies). Maintain clear documentation and reporting to internal stakeholders and external partners. Design and implement process improvements.
**Facilities Management:** Maintain day-to-day office operations including support for social activities. Ensure safe, functional, and compliant working environments.
**Requirements:**
- 8+ years of experience in operations, supply chain, logistics, or project management, with 3+ years in early-stage, high-growth startups or high-pressure, fast-paced environments
- Experience introducing and maintaining structure, ideally in healthtech or medtech
- Exceptional project management skills
- Experience in logistics, supplier and vendor management, including contract and SLA handling
- Experience designing, implementing, and maintaining processes under a Quality Management System, preferably in regulated environments (e.g., ISO 9001, ISO 13485)
- Exceptional organizational skills with ability to manage competing priorities across multiple workstreams
- Strong communication and interpersonal skills; ability to work across teams and with external stakeholders
- Self-starter and proactive; ability to work independently without supervision
**Bonus Experience:**
- Experience delivering clinical studies or working in organizations that deliver clinical studies
- Experience in global shipping, customs documentation, or handling sensitive/regulated goods
- Demonstrated excellence managing complex, long-term projects with multiple internal and external stakeholders; concurrent project management
- Experience delivering long-term projects to high-value clients, including client-facing functions
- Exposure to international academic/clinical research partnerships
- Quality management experience
