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Revolut is a global fintech company on a mission to give people more from their money through products spanning spending, saving, investing, exchanging, and travel. With 80+ million customers and 13,000+ employees worldwide, the company is scaling rapidly across multiple regions.
The Operational Risk Manager role sits within Revolut's risk function, which operates across all business functions, products, and regions to monitor performance and ensure safe operations. This is a hands-on position focused on improving the company's risk management framework and governance structures.
Key responsibilities include:
- Working with first-line business teams to identify, assess, document, and regularly review operational risks
- Coaching business units on designing and implementing effective controls
- Supporting development and implementation of operational risk policies, procedures, key risk indicators (KRIs), and risk appetite statements
- Developing quantification techniques for operational risk and resilience, including stress testing and impact tolerance analysis
- Owning the risk incident management process: recording risk events, managing incident reports, and tracking KRI breaches
- Monitoring operational risk against established limits and thresholds; producing reports for management and external stakeholders
- Developing and maintaining risk tools and systems
- Conducting presentations and workshops on risk identification and mitigation strategies
This role requires deep engagement with data, governance frameworks, and cross-functional stakeholders. You'll be among the first involved in new business initiatives, from technology launches to customer support enhancements, ensuring risk is embedded from the start.
Requirements:
- Fluency in English and Spanish
- 5+ years of experience in operational risk management within banking or financial services
- Understanding of core operational risk concepts
- Demonstrated ability to interpret and organize complex matters practically
- Curious mindset; comfort challenging assumptions and deeply understanding how systems work
- Strong organizational skills
