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ElevenLabs is an AI research and product company that has raised $781M in funding and reached a $22B valuation. The company serves millions of users and thousands of businesses, including Deutsche Telekom and Meta, with AI voice models and three main platforms: ElevenAgents (for customer experience automation), ElevenCreative (for content generation across 70+ languages), and ElevenAPI (for developer access to AI audio models).
You will join the Legal team as Privacy Program Manager, responsible for building and scaling ElevenLabs' global privacy program. This is a hands-on operational role that translates privacy requirements into repeatable, scalable processes across the company.
Key responsibilities include:
- Managing and continuously improving the global privacy program, translating legal and regulatory requirements into operational processes and controls
- Owning privacy compliance workflows across GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and biometric privacy requirements
- Managing privacy impact assessments (PIAs, DPIAs) involving AI systems, biometric data, voice technologies, health information, and sensitive data
- Partnering with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design in product development
- Maintaining data inventories, records of processing activities (RoPAs), and data flow documentation
- Managing data subject and consumer rights requests (access, deletion, correction, opt-out) within applicable deadlines
- Coordinating third-party and vendor privacy assessments and data processing requirements
- Supporting privacy incident response and regulatory inquiries
- Implementing and administering privacy tooling, consent management platforms, and cookie/tracking compliance
- Developing privacy metrics, dashboards, and reporting to track compliance and program maturity
- Developing privacy policies, procedures, playbooks, and internal guidance
- Coordinating company-wide privacy training and awareness initiatives
You will work across Legal, Product, Engineering, Security, Safety, and GTM teams in a fast-moving AI environment. The company values high-velocity experimentation, minimal bureaucracy, and impact over job titles.
REQUIREMENTS:
- 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or related field, ideally in technology, SaaS, or AI companies
- Demonstrated experience operationalizing privacy requirements under GDPR, CCPA/CPRA, US state privacy laws, and sector-specific frameworks (HIPAA, biometric privacy)
- Technical mindset: ability to read data flow diagrams, understand system architectures, and translate between legal requirements and engineering implementation
- Experience building or significantly improving privacy review processes, privacy impact assessments, or privacy control frameworks
- Hands-on experience managing consent management platforms and cookie/tracking technology compliance
- Familiarity with security and privacy frameworks (SOC 2, ISO 27001, or similar)
- Privacy certifications (CIPP/US, CIPP/E, CIPM, CIPT) are a plus
- Excellent project management, communication, stakeholder management, and problem-solving skills
- Excited by AI and emerging technologies; interested in solving novel privacy challenges involving voice, biometrics, and health information
- Exceptional program manager who can turn complex requirements into clear workstreams, owners, milestones, and measurable outcomes
- Comfortable operating across Legal, Product, Engineering, Security, and commercial teams
- Highly organized and detail-oriented with strong prioritization and momentum-management skills
- Pragmatic and solutions-oriented; strong instinct for building processes that manage risk without unnecessary friction
- Comfortable building programs and processes from the ground up in fast-paced, high-growth environments
