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Salary: CAD 165,000 - 200,000 / annual
Jetson is building the first fully vertically integrated home electrification company, on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy. The company makes clean energy simple, transparent, and affordable by solving the cost and complexity barriers to heat pump adoption and other electrification solutions.
You will serve as the New Product Introduction (NPI) Program Manager, owning the end-to-end launch of new products across Jetson's platform. This is a cross-functional leadership role sitting at the center of Product, Operations, Supply Chain, Field Teams, Marketing, and Support, ensuring organizational readiness to deliver new products to customers at scale.
Key responsibilities include:
- Own end-to-end launch planning for new products (heat pumps, EV chargers, heat pump water heaters, and other electrification technologies)
- Coordinate across Product, Operations, Supply Chain, Marketing, and Field teams to align on launch strategy and execution
- Ensure operational readiness including training, standard operating procedures, inventory management, tooling, and customer support infrastructure
- Run pilot programs and early deployments before full market rollout
- Track launch progress against milestones, identify and resolve blockers, and drive successful product scaling
- Build and continuously improve Jetson's NPI launch playbook to institutionalize best practices
You will work hands-on with field teams, undergo field training, and perform monthly field installations. Travel within North America is expected at approximately 20% of the time.
Requirements:
- 5+ years of project management experience
- 3+ years of experience delivering products to market through a stage-gate process; New Product Introduction (NPI) experience is a strong plus
- Proven track record of successful delivery on large-scale, multivariate projects with strategic, creative, and sometimes unconventional problem-solving approaches
- Engineering degree required
- Working knowledge of thermodynamics and the refrigeration cycle
- Very strong organizational skills and highly conscientious approach to work
- Willingness to undergo hands-on field training and perform monthly field installations
- Ability to travel within North America approximately 20% of the time
- Physical capability to be active and lift 25 pounds
- Comfort with professional disagreement and ability to bring diversity of thought to the team
