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Highrise AI, a subsidiary of Hut 8 Corp., is a GPU-native infrastructure platform built for modern AI workloads. The company delivers scalable GPU compute across dedicated clusters, managed cloud, and confidential environments, combining bare-metal performance with full-stack orchestration, API-driven access, and hardware-enforced isolation to support training, fine-tuning, and production-scale deployment of AI models.
We are seeking a Network Engineer to join our AI Infrastructure Service Operations team. In this role, you will help deliver the highest standard of performance and reliability in network infrastructure supporting HPC AI/ML workloads, serving as an escalation point for our frontline NOC (Network Operations Center).
Key Responsibilities:
Network Performance and Reliability:
- Support frontline NOC during work hours and participate in a shared off-hours on-call rotation
- Provide low-latency response to resolve network faults in production infrastructure
- Lead incident management and drive prevention actions for network-related service impacts
- Work with NOC and SRE teams to define and deliver continuous improvement to network observability and impact mitigation tooling
- Work with development teams to drive efficiency through task automation
Documentation, Enablement, and Collaboration:
- Create and maintain clear documentation, standards, and runbooks for production network infrastructure
- Drive automation efforts to reduce toil and extend observability in network infrastructure
- Work directly with customers to understand how best to support their use cases, driving reliability and performance
- Bring the voice of the customer to product and platform teams to ensure delivery of needed services and features
The successful candidate combines expertise in switch fabric, storage network, and WAN technologies with strong operational discipline, demonstrated automation capability, and excellent customer-facing skills.
Requirements:
The posting does not explicitly state years of experience or formal education requirements in the provided excerpt. However, the role expects expertise in switch fabric, storage network, and WAN technologies; strong operational discipline; demonstrated automation capability; and excellent customer-facing and communication skills.
