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Mockup Design Team Manager (remote/hybrid in Latvia)

Printify - Riga, Latvia - Hybrid

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Salary: EUR 3,000 - 3,500 / monthly

As Mockup Design Manager at FYUL (the merged entity of Printful, Printify, and Snow Commerce), you will lead the evolution of e-commerce visual asset production across design operations. You will manage three Design Team Leads and an overall team of thirteen 3D designers, bridging 3D asset creation with the platform's broader growth strategy. Your mission is to elevate the 3D production engine into a high-efficiency, tech-enabled unit. Over your first 12 months, you will simplify creative and technical processes, guide the team in adopting practical AI and automation tools, and optimize capacity to deliver faster, higher-converting visual assets that directly fuel merchant success. Key responsibilities include: - Workflow & process optimization: Partner with the team and stakeholders to identify production bottlenecks, introducing smart workflows and simple automations to remove repetitive tasks and keep the platform's visual pipeline moving quickly. - Customer-driven impact: Align design operations with merchant success, translating user feedback and e-commerce trends into high-converting visual assets that lower reprint rates. - Practical AI & tool adoption: Act as an approachable guide for the team, evaluating user-friendly AI tools and helping designers comfortably integrate them into daily workflows. - Capacity planning & resource management: Direct resource allocation and capacity planning to ensure high-value initiatives are prioritized and ROI on visual asset creation is maximized. - E-commerce operations strategy: Evaluate production metrics, align visual output with merchant usage patterns, and refine cross-functional collaboration channels to reduce reprint rates and boost merchant conversion. - Leadership & team mentorship: Coach and mentor 3 Design Team Leads in merchant centricity, operational efficiency, team growth, and leadership performance. FYUL is a fast-growing global company formed in 2024 through the merger of Printful, Printify, and Snow Commerce. The company powers on-demand commerce at global scale, helping creators and brands turn ideas into beautiful products. Qualifications: - Proven experience leading and developing technical, creative, or 3D design teams. - Direct background working within a platform environment, a SaaS business model, or e-commerce, with solid understanding of how creative and technical operations support scaling product ecosystems. - Comfortable and eager to introduce workflow automation tools and streamlined operational processes to eliminate manual, repetitive work. - Enthusiastic about emerging AI capabilities in design, with a practical eye for how everyday AI tools can enhance team productivity. - Ability to look at team capacity and operational metrics to make smart scheduling and resource allocation decisions, ultimately driving output per FTE.

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