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Gong is seeking a Senior Product Designer to drive user experience and design for a key product area within their Revenue AI Operating System. You will own end-to-end design processes—from ideation and wireframes through high-fidelity designs—while championing user-centered design principles across the product lifecycle. You'll help shape Gong's UI pattern libraries and design guidelines, creating intuitive, scalable, and impactful product experiences.
In this role, you will research and deeply understand complex user problems in B2B SaaS environments, transforming complicated workflows into elegant, simple solutions. You'll balance strategic thinking with attention to detail while designing flows and interfaces, collaborating closely with Product Managers and Engineers to bring ideas to life. Using prototyping, user research, and testing methodologies, you'll validate and improve solutions that influence how revenue teams worldwide work more productively.
Your impact will be significant: creating exceptional UX experiences that turn users into loyal advocates, influencing products used by more than 4,500 companies globally, and helping build innovative AI-powered experiences that drive measurable business outcomes. You'll be part of Gong's "Own. Solve. Impact." culture, where empowered teams work closely with customers to iterate toward great solutions and drive them toward success.
Gong operates a hybrid working model combining remote work, on-the-go flexibility, and office time, emphasizing flexibility, autonomy, positive work relationships, and effective work habits.
REQUIREMENTS:
- 8+ years of experience designing flows, experiences, and UI for web and mobile products, preferably in B2B SaaS
- Strong skills in both rapid and high-fidelity prototyping
- Experience creating clear, intuitive, and user-friendly designs
- Highly creative and self-driven mindset with strong problem-solving abilities
- Ability to simplify complex challenges into elegant solutions
- Passion for crafting exceptional user experiences
- Experience with user research methodologies and usability testing
- Proficiency with Figma and other design tools
- Strong collaboration and interpersonal skills
- Excellent communication, presentation, and organizational abilities
- High level of written and verbal English
- Portfolio showcasing recent relevant work
- Degree in a related field (Design, Human Factors Engineering, Cognitive/Applied Psychology) is an advantage
