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Salary: GBP 142,000 - 190,000 / annual
Affirm's Identity team is mission-critical to the customer checkout experience. The team owns identity verification, KYC, user lifecycle management, and identity decisioning across multiple regulatory environments for all markets outside North America, playing a key role in Affirm's international expansion.
As an Engineering Manager on this team, you will lead and grow a well-balanced team of engineers, setting clear expectations, providing direct feedback, and developing each engineer toward their next level. You will own the team's technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move Affirm's business, including large-scale redesigns and structural improvements to the identity verification journey.
You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment. You will own the availability, reliability, and performance of consumer-critical systems—on-call, incident response, and reducing operational toil. You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams.
You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts. This role requires balancing customer needs, business goals, and technical constraints while building alignment and driving outcomes in complex environments without direct authority.
REQUIREMENTS:
- 7+ years of software engineering experience, including 3+ years managing and growing engineering teams
- Proven experience delivering consumer-facing software and driving execution through ambiguity
- Technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls
- Experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints
- Calm, decisive presence through change and ambiguity—building alignment, resolving tensions, and leading others through complex decisions
- Humble, team-first leader who builds a high-trust, psychologically safe culture while prioritizing own growth
- Strong analytical and problem-solving skills
- Exceptional communication, stakeholder management, and organizational influence skills
- Proven ability to build alignment and drive outcomes in complex environments without direct authority
- Bachelor's degree in a related field or equivalent practical experience
