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Salary: USD 180,000 - 250,000 / annual
Adyen is a global financial technology platform providing payments, data, and financial products for enterprises like Meta, Uber, H&M, and Microsoft. The Product Experience (PX) organization is a full-stack team owning end-to-end product discovery and execution across research, design, and content.
In this role, you will act as a strategic partner to Product, Engineering, and senior leadership, defining and driving product experience strategy that advances business goals and success metrics. You will build and grow a high-performing team of 4 full-stack PX professionals, serving as a hands-on player-coach who actively contributes to solution discovery and design while coaching your team and raising the bar for customer experience.
You will shape how traditional interfaces, AI-assisted experiences, and agentic workflows work together as AI reshapes customer expectations from financial data.
Key focus areas include:
- Reporting & Reconciliation: Self-serve dashboards and data interfaces that help merchants track, report, and balance financial data
- Revenue Platform Group: End-to-end pricing, billing engines, and invoicing tools managing how Adyen charges and collects revenue globally
- Core Accounting & Configuration: Adyen's central ledger and entity structure ensuring every dollar is tracked in real time for audit and regulatory compliance
- Identity & Risk Intelligence: Verification, KYC/AML, and fraud prevention capabilities protecting the platform while keeping merchant onboarding smooth
You will work across all levels and functions, from engineers to executives, balancing user needs with company goals to ensure solutions have tangible, positive impact.
REQUIREMENTS:
- 5+ years of prior people leadership experience in Product design or UX field
- Deep UX craft and business acumen to create clear vision and empower team experimentation
- Strategic leader with builder's mindset who turns vision into lasting impact
- Champion for the customer, driving product experience strategy
- Adaptive and growth-minded with openness to change and quick adaptation
- Drives culture of urgency and action, ensuring team moves fast to test, learn, and improve
- Natural coach and mentor who builds trust and fosters professional growth
- Comfortable working across functions and organizational levels
