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inDrive is seeking an Internal Investigations Manager to lead fraud investigations across the organization. This role owns the complete investigation lifecycle—from evidence gathering and witness interviews to analysis, reporting, and systemic pattern identification.
Key Responsibilities:
- Manage end-to-end fraud investigations across multiple countries with timely closure
- Gather, preserve, and document digital and operational evidence following chain-of-custody best practices
- Conduct structured interviews (in-person or video) with whistleblowers, witnesses, and internal stakeholders
- Prepare clear, well-structured investigation reports and case summaries for internal stakeholders
- Identify control gaps and process weaknesses through investigations; recommend remediation actions
- Identify systemic fraud patterns and conduct root cause analysis on recurring case types
- Translate investigation findings into actionable recommendations
- Monitor implementation of controls across business units
- Participate in cross-team collaboration and knowledge-sharing sessions
- Contribute to development and continuous improvement of investigation procedures, templates, and methodologies, including responsible use of AI for efficiency
The ideal candidate is naturally curious, highly objective, comfortable with sensitive information, and willing to ask difficult questions. You'll need strong emotional intelligence to handle sensitive interviews and communicate difficult findings to senior stakeholders, combined with professional courage and attention to detail.
Requirements:
- Bachelor's degree
- 7+ years of investigation experience, including independently managing investigations end-to-end from intake through evidence collection, interviews, analysis, and formal reporting
- Professional proficiency in English
- Strong skills in evidence handling and chain of custody, structured interviewing and statement-taking, OSINT, link analysis and relationship mapping
- Experience with NUIX, Relativity, digital evidence handling, and data analytics
- High standards of integrity, objectivity, discretion, and confidentiality
- Strong analytical and structured thinking skills with ability to make sense of complex, incomplete, or contradictory information
- Preferred: Big 4 experience
- Nice to have: Certified Fraud Examiner (CFE) certification