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MaintainX, now part of Autodesk Operations Solutions, is a mobile-first work execution platform serving 13,000+ customers including Duracell, McDonald's, Shell, DHL, and Volvo. The platform manages 13.9 million assets and 79.5 million completed work orders, helping industrial and frontline teams reduce unplanned downtime and optimize operations.
As Manager of Integration Delivery, you will lead a team of integration consultants responsible for delivering client-facing implementation and configuration services. You'll oversee day-to-day operations across multiple client projects, ensuring consistent application of delivery methodologies, documentation standards, and integration best practices. You serve as a senior escalation point for client and internal issues related to integration scope and execution.
Key responsibilities include:
- Leading, mentoring, and managing integration consultants through implementation and configuration projects
- Overseeing consultant performance, utilization, and productivity across multiple workstreams
- Partnering with solution consultants to align deliverables with solution design
- Monitoring capacity planning and ensuring alignment with demand
- Conducting performance reviews, setting goals, and supporting career development
- Collaborating with sales and delivery leadership on scoping, resource planning, and pre-sales activities
- Supporting quality assurance and post-implementation reviews to identify improvements
- Driving continuous improvement initiatives for tools, processes, and automation
You'll work in a fast-paced, client-facing environment where you coordinate cross-functional teams and maintain high levels of client satisfaction while driving operational excellence across all engagements.
Requirements:
- Bachelor's degree in Engineering or related field
- 5+ years of experience in professional services, consulting, or systems integration delivery
- 2+ years of experience managing or leading a team of consultants
- Strong leadership and people management skills with a track record of developing high-performing teams
- Excellent communication and client relationship management abilities
- Solid understanding of professional services delivery models and metrics (utilization, billable hours, CSAT)
- Proficient in collaboration platforms (Confluence, Jira, Smartsheet)
- Comfortable in fast-paced, client-facing environment with shifting priorities
Preferred qualifications:
- Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics
- Experience with integration platforms and concepts (APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo)