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Paytm, India's leading mobile payments and financial services distribution company, is seeking a proactive and detail-oriented professional to manage day-to-day lending operations and coordinate with internal stakeholders and external partners. The role focuses on ensuring smooth and timely loan processing across the merchant lending portfolio.
Key Responsibilities:
- Manage day-to-day lending activities, overseeing loan application processing and transactions to ensure efficiency and timeliness
- Track daily operations, monitor pending cases, identify operational bottlenecks, and drive timely resolution of issues
- Coordinate with lending partners, banks, and NBFCs to maintain smooth business operations and resolve issues promptly
- Collaborate with internal teams (Product, Technology, Sales, Risk, Credit) to streamline processes and address operational challenges
- Maintain daily operational trackers, prepare MIS reports, and monitor KPIs to track business performance
- Identify operational gaps and recommend process improvements
About Paytm:
Paytm is a pioneer of mobile QR payments in India with 500+ million registered users and 21+ million merchants. The company builds technologies to help small businesses with payments and commerce, with a mission to serve half a billion Indians and bring them into the mainstream economy.
Requirements:
- 2–4 years of experience in lending operations
- Preferably experience within fintech, banking, or NBFC industry
- Strong understanding of the lending lifecycle
- Strong problem-solving skills and ability to manage multiple operational tasks efficiently
- Detail-oriented with proactive approach
