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Scrunch, a Sitecore company, is building the platform that helps marketing teams optimize how their products and services are discovered by AI agents and LLMs like ChatGPT, Claude, and Gemini. Over 500 paying brands—including Fortune 500 companies and breakout startups—use Scrunch to serve the right content to AI agents in real time.
You'll join as a Lead Product Engineer with high ownership over the AI agent experience. This role sits at the intersection of product strategy and technical execution: you'll define what happens when an AI agent visits a customer's website, build features end-to-end, and ship them to production.
Key responsibilities include:
- Building customer-facing features from problem definition through production deployment, using edge functions (Cloudflare Workers, Fastly Compute, Vercel Edge) as core tools
- Recognizing AI traffic patterns and serving AI-optimized page versions in real time
- Integrating with customer CDN and hosting setups (Cloudflare, Akamai, Fastly, Vercel) with simple, safe onboarding and instant rollback capability
- Understanding how pages render from an AI agent's perspective and translating that into product decisions
- Learning how AI agents and crawlers access the web, including Web Bot Auth and verified bot signals
- Building observability so customers see exactly what AI agents requested and what was served
- Using modern AI tools (Claude, Codex, Cursor) to accelerate development and problem-solving
- Making pragmatic architectural decisions that scale with customer needs, avoiding over-engineering
You'll operate with high autonomy in a fast-paced environment, making decisions with incomplete information and talking directly with customers to identify real problems worth solving.
Requirements:
- Senior-level product engineering experience: proven track record shipping customer-facing features end-to-end with genuine focus on adoption and usage
- Working knowledge of CDNs and HTTP fundamentals (caching, headers, cache keys) with hands-on experience integrating into customer infrastructure without breaking production
- Strong product instincts: ability to conduct customer conversations, identify root problems, and prioritize what's worth building
- Genuine curiosity about how AI agents and crawlers access and interact with the web
- Experience thriving in fast-paced, high-ownership environments
- Ability to operate with ambiguity and make sound decisions without perfect information
- Production-quality code writing (primary language is Python) with tested, versioned, and safely-rollout-able changes
Bonus qualifications (not required):
- Browser automation experience (Playwright, Puppeteer)
- Production edge function experience (Cloudflare Workers, Fastly Compute, Vercel Edge)
- Web Bot Auth, HTTP message signatures, or bot management tools
- Frontend or full-stack engineering background
- Latency and cost-per-request optimization experience
