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ElevenLabs is an AI research and product company that has transformed human-computer interaction through advanced voice AI. Founded in January 2023, the company now serves millions of users and thousands of businesses including Deutsche Telekom and Meta. With $781M in funding and a $22B valuation, ElevenLabs operates three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (foundational AI audio models for developers).
You will join the Revenue Operations team as a strategic operator focused on scaling go-to-market operations. This role sits at the intersection of technical problem-solving and operational excellence, building tools, automations, and dashboards that empower sales, data, and product teams. The GTM Strategy and Operations team functions as strategic advisors to cross-functional partners, organized by functional area (pre- vs. post-sale) to drive revenue acceleration and business growth.
Key responsibilities include:
- End-to-end process management: Build and maintain strategic automations and standardized processes that support cross-functional teams, promote consistency, and drive adoption.
- Cross-functional collaboration: Partner with Marketing, Events, and Partner teams to drive initiatives that enhance revenue generation and operational effectiveness.
- Leadership partnership: Serve as a trusted advisor to leadership, providing strategic insights, actionable recommendations, and performance reporting.
- Experimentation: Develop and test new ideas, workflows, and sources to improve critical revenue levers within each functional area.
- Data-driven strategy: Oversee analytics and performance analyses across pre-sales functions; identify opportunities and acceleration areas; build dashboards and insights to inform experimentation.
- Reporting and analytics: Lead the design and management of dashboards, reports, and KPIs to measure and enhance team performance.
The company culture emphasizes high-velocity execution, impact over job titles, AI-first thinking, excellence everywhere, and a global talent-first approach. You'll work with researchers, engineers, and operators—many with IOI medals and founder experience—in a lean, autonomous team structure with minimal bureaucracy.
REQUIREMENTS:
- 4+ years of Revenue Operations experience at high-growth technology companies
- Proven track record developing and implementing end-to-end solutions, from data collection and analysis to execution
- Ability to break complex problems into smaller, actionable solution steps
- Strong analytical skills with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
- Excellent communication and collaboration skills; ability to work effectively with cross-functional teams
- Highly adaptable with a proactive approach to problem-solving and process improvement
- Strong coachability and willingness to learn and adapt to new challenges
Desired traits: Passion for audio AI and making content universally accessible; highly motivated with strong work ethic; analytical and efficient mindset; consistent pursuit of excellence; ability to take initiative and work autonomously; willingness to prioritize learning and contribution over ego.
