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Engineered Intelligence is a utility infrastructure technology company headquartered in Calgary with offices in Toronto and expanding US locations. The company provides software and engineering services to North America's electric utilities for managing physical grid assets, optimizing intervention decisions, and planning capital investments through digital network modeling, statistics, reliability engineering, and machine learning.
The IT Systems Engineer is a full-time, fully remote senior individual contributor role reporting to the Head of Platform. This is the company's first dedicated IT hire and owns the design, build, and day-to-day operation of the corporate technology environment.
Key responsibilities include:
- Design, build, and maintain Microsoft 365 tenant architecture and configuration
- Administer Entra ID as identity provider, including conditional access policies, MFA enforcement, privileged access controls, group-based entitlements, and SSO integrations
- Own endpoint fleet management end-to-end across macOS and Windows: procurement, imaging, MDM enrollment, patch compliance, disk encryption, warranty, refresh cycles, and secure disposal
- Design and automate joiner, mover, and leaver processes for account provisioning, hardware logistics, and deprovisioning
- Automate recurring administrative work using PowerShell and Microsoft Graph with version control and documentation
- Maintain SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications
- Provide day-to-day technical support and produce runbooks and documentation for environment maintainability
- Identify and quantify technical debt within the corporate environment
The company is a lean, well-established mid-size organization experiencing sustained growth with a fully remote team spanning Canada, the United States, and Europe. Optional in-person office spaces are available in Calgary and Toronto for collaborative work and client hosting.
REQUIREMENTS:
- Minimum Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience
- 6-10+ years in corporate IT, systems administration, or systems engineering in a professional environment
- Demonstrated experience building or rebuilding a Microsoft 365 environment (not just maintaining an inherited one)
- Advanced Microsoft ecosystem administration experience including: Entra ID (conditional access, MFA policy, group and licensing structure, application registrations, SSO integrations), Microsoft Intune (device enrollment, configuration profiles, application deployment, patch compliance, encryption enforcement), Exchange Online, SharePoint, and Teams administration and governance
- Experience managing a mixed macOS and Windows endpoint fleet
- Automation capability using PowerShell and Microsoft Graph API
- Experience as primary or sole IT function at an organization of approximately 30-150 people
- Sound judgment in sequencing change within live production environments
- Ability to work independently and as part of a team; self-starter comfortable with complex systems
- Canadian work authorization (Citizenship, PR, or Open Work Permit) required
NICE-TO-HAVE:
- Experience within organizations operating under ISO 27001 or SOC 2 and understanding of IT systems producing audit evidence
- Experience with Microsoft Defender and Microsoft Purview
- Experience supporting technically sophisticated user bases of software engineers
- Exposure to common cloud services and understanding of corporate identity integration with cloud workloads
