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Vitalize is building an AI operating system for how health systems manage labor and capacity. The company has raised over $31M from top healthcare and technology investors and is trusted by leading health systems across the country.
As an Implementation Specialist on the Deployment Team, you will own complex, multi-month enterprise deployments end to end as Vitalize scales from 30 to 300+ hospitals. You'll embed directly with nursing executives, hospital operations leaders, finance, and IT teams to understand their organizational workflows and diagnose operational bottlenecks.
Key responsibilities include:
- Managing complex, multi-month deployments across several health systems simultaneously, ensuring timelines, milestones, dependencies, and risks are tracked and go-lives land on time with measurable results
- Serving as a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign labor planning, staffing, and management processes
- Aligning cross-functional stakeholders across nursing, operations, IT, finance, HR, PMO, labor relations, and legal through enterprise-wide go-lives
- Designing and refining repeatable deployment playbooks for academic medical centers and complex, multi-union health systems
- Developing predictable launch motions for new system integrations, including greenfield HRIS and payroll builds
- Partnering with GTM and Customer Success teams on internal flows, tools, and processes that drive long-term client success
- Collaborating with Product, Design, and Engineering to build and iterate on new product lines, driving ARR growth through expansion
You will be the face of Vitalize to customers, helping them transform one of healthcare's most operationally complex environments. Your work directly shapes how new product lines and expansions land with customers, unlocking multi-million-dollar ARR and real impact for clinicians and staff.
Requirements:
- Clear communication skills across all audiences, from frontline clinicians to C-suite executives; ability to simplify complex ideas and navigate difficult conversations
- Demonstrated expertise in managing complex, cross-functional deployments from planning through go-live
- Ability to anticipate risks, prioritize effectively, and bring structure to ambiguous, fast-moving environments
- Credibility with clinical teams; experience partnering with nurses, physicians, and hospital staff as a consultant
- Change management experience; understanding that successful deployments depend on people and organizational adoption
- Strong sense of ownership; ability to take initiative without direction and thrive in rapidly changing environments
