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Vitalize is building an AI operating system for how health systems manage labor and capacity. The company has raised over $31M from top healthcare and technology investors and is trusted by leading health systems across the country.
As an Implementation Project Manager, you will own complex, multi-month deployments end to end across multiple health systems. You'll embed directly with nursing executives, hospital operations leaders, finance, and IT teams to understand their organizational functions and diagnose operational bottlenecks. Your role is to align cross-functional stakeholders, drive organizational change, and architect deployments that reshape how health systems staff and operate.
Key responsibilities include:
- Managing timelines, milestones, dependencies, and risks across several health systems simultaneously to ensure on-time go-lives that deliver measurable results
- Serving as a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign labor planning, staffing, and management processes
- Aligning executives and cross-functional teams across nursing, operations, IT, finance, HR, PMO, labor relations, and legal through enterprise-wide go-lives
- Designing and refining repeatable deployment playbooks for academic medical centers and complex, multi-union health systems
- Developing predictable launch motions for new system integrations, including greenfield HRIS and payroll builds
- Partnering with GTM and Customer Success teams on internal flows, tools, and processes that drive long-term client success
- Collaborating with Product, Design, and Engineering to build and iterate on new product lines and drive ARR growth
You will be the face of Vitalize to customers—not just implementing software, but serving as a trusted advisor helping them transform one of healthcare's most operationally complex environments.
REQUIREMENTS:
- Clear communication skills across all audiences, from frontline clinicians to C-suite executives; ability to simplify complex ideas and navigate difficult conversations
- Demonstrated expertise in managing complex, cross-functional deployments from planning through go-live; strong risk anticipation and prioritization skills
- Credibility with clinical teams; experience partnering with nurses, physicians, and hospital staff as a consultant; ability to learn workflows and earn trust by solving problems collaboratively
- Change management experience; understanding that successful deployments depend on people and technology; ability to spot resistance early and build buy-in across stakeholder groups
- Strong sense of ownership; ability to take initiative without waiting for direction; comfort thriving in fast-moving, rapidly changing environments