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Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft.
As an Implementation Engineer, you will be the primary technical partner for fast-growing and enterprise merchants, owning complex integration projects from solution design through production launch. You'll sit at the intersection of technical delivery and pre-sales, helping merchants make architectural decisions that impact performance, scalability, and global expansion.
Key responsibilities:
- Deliver end-to-end implementation projects, from solution design through go-live
- Design and build high-performance, API-based integrations for complex systems
- Partner with Sales during pre-sales to assess feasibility and support technical discussions with prospective merchants
- Act as the primary technical advisor, guiding merchants through architecture and integration decisions
- Build alignment across Product, Engineering, Sales, and Project Management to drive optimal merchant outcomes
- Guide merchants through technical design, testing, and production readiness
- Share best practices and elevate team knowledge to improve delivery quality
- Act as the voice of the merchant internally, translating customer needs into actionable insights for Product and Engineering teams
- Advocate for product and integration experience improvements based on recurring merchant challenges
Requirements:
- 5+ years of experience in technical consulting, integrations, or software engineering
- Deep understanding of APIs and experience working across frontend and backend systems
- Comfortable making decisions in ambiguous environments
- Strong communicator who can lead technical discussions and build credibility with technical and business stakeholders
- Proactive builder who takes initiative to see projects through to completion
- Pragmatic approach focused on working, scalable solutions
- Proactively shares best practices to help teams grow and ensure high-quality, reliable integrations
The role is based in the Sydney office. The company is office-first and values in-person collaboration; remote-only arrangements are not offered.
