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Salary: GBP 80,000 - 95,000 / annual
Future is a global specialist media company operating iconic brands including The Week, Kiplinger, and PC Gamer. The subscription division is driving strategic growth across these multi-brand properties, and you'll join a collaborative, data-led team focused on retention strategy and recurring revenue.
In this role, you'll report to the Growth Marketing Director and manage the analytics agenda across the multi-brand subscription business. You'll translate customer, marketing, and financial datasets into clear commercial strategies that inform acquisition, retention, pricing, and profitability decisions.
Key responsibilities include:
- Oversee subscription analytics across customer lifetime value, acquisition economics, churn, and pricing models
- Partner with Marketing, Finance, and Strategy teams to connect customer metrics directly to revenue and profitability
- Build sophisticated commercial models in Excel or Google Sheets to guide strategic decisions
- Explore large datasets using SQL and BigQuery to uncover actionable growth opportunities
- Mentor and coach analysts, strengthening their technical and strategic capabilities
- Present accessible commercial narratives and recommendations to senior stakeholders across UK and US markets
- Guide and coach analysts to help build a forward-looking analytics function
You'll work in a hybrid arrangement, spending 2 days per week in either the Bath or London office. The role offers uncapped leave, enhanced parental leave, discounted dental and private medical care, profit sharing bonus, well-being support, share purchase opportunities, pension scheme matching up to 5%, and free office drinks and snacks.
REQUIREMENTS:
- Proven experience turning complex customer and financial data into strategic recommendations
- Practical understanding of subscription metrics, including customer lifetime value, cohort analysis, and retention rates
- Ability to break down ambiguous commercial challenges into clear analytical frameworks
- Experience communicating technical insights clearly to non-technical business partners
- Experience guiding, coaching, or managing analysts
- Familiarity with using AI tools to streamline analytical workflows
- Demonstrable experience in commercial, customer, or growth analytics
- Hands-on proficiency querying complex datasets with SQL, BigQuery, or similar technologies
- Advanced modelling capabilities using Excel or Google Sheets
- Track record of working with marketing, financial, or transactional data
- Ability to collaborate effectively with cross-functional teams in London or Bath
