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GoTo Group, Southeast Asia's largest digital ecosystem spanning mobility, delivery, payments, financial services, and e-commerce, seeks a Head of Public Affairs to lead external positioning, media strategy, and regulatory engagement across Indonesia and the region.
You will report to the Chief of Public Affairs, Policy & Government Relations and serve as the bridge between regulatory goals, legislative engagement, media strategy, and public sentiment. Your mandate is to build GoTo's narrative, relationships, and reputation as a trusted tech leader in Indonesia and Southeast Asia.
Key Responsibilities:
• Lead GoTo's media and narrative strategy targeted at regulators, policymakers, and policy-facing press. Translate complex regulatory, legislative, and policy matters into clear positioning for government bodies and public sector stakeholders. Manage high-stakes issue response and crisis communications on policy- and regulatory-origin matters, including risks from digital and social channels, to protect GoTo's standing with government and regulatory stakeholders.
• Build and manage relationships with parliamentary members and staff (DPR), lead engagement on relevant legislative processes, and represent GoTo's positions in hearings, consultations, and legislative forums in close coordination with the broader policy team on substantive regulatory strategy.
• Build and leverage relationships with industry associations, business councils, think tanks, and coalitions (e.g., ASEAN, APEC, tech/e-commerce groups) relevant to policy and regulatory positioning. Advance GoTo's industry standing and economic/social impact narrative within these forums.
• Design and lead proactive advocacy and positioning efforts aligned with regulatory and legislative priorities. Prepare executives for parliamentary hearings, high-profile media engagements, keynotes, and panels.
• Monitor political, legislative, societal, and digital sentiment trends in Indonesia and the region to advise leadership on emerging communications and narrative risks and opportunities tied to policy and regulatory developments.
• Collaborate closely with Legal, Corporate Communications/Affairs, and executive leadership during policy- or parliamentary-driven public moments, ensuring narrative and legislative positions move together.
The Public Policy and Government Relations Team is a dynamic group of over 20 professionals dedicated to addressing the regulatory landscape across diverse sectors such as Transportation, Food, and Groceries. The team excels in forging strategic partnerships with government entities and navigating regulatory hurdles through top-tier engagement strategies and policy solutions supported by comprehensive analysis, research, and data.
Requirements:
• 15+ years of progressive experience in public affairs, government relations, corporate communications, or strategic advocacy, with 8+ years in a senior leadership role at a tech platform, multinational corporation, or top-tier public affairs/GR agency.
• Demonstrated current relationships with Indonesian parliamentary (DPR) members and staff and a track record of engagement on legislative processes affecting a regulated industry.
• Fluent in Bahasa Indonesia and English, with deep understanding of Indonesia's political, legislative, and media landscape.
• Demonstrated tier-1 media relationships (national and international) and a track record of managing high-stakes media and crisis communications.
• Proven experience representing corporate interests in industry associations, coalitions, or cross-industry forums.
• Strong track record managing complex internal cross-functional dynamics (legal, communications, executive office) under time pressure.
• Exceptional narrative and communication skills, able to translate legislative and regulatory substance for public, political, and media audiences.
