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Plaid is seeking a GTM Compliance Analyst to support the company's growth while managing regulatory and compliance risk. The Compliance team ensures Plaid adheres to applicable laws, regulations, and internal policies across its operations.
In this role, you will review prospective and existing customer deals to assess regulatory, licensing, and policy risks, with particular attention to customer business models, use cases, product configurations, geographies, and regulated activities. You'll conduct onboarding and enhanced diligence for higher-risk customers or use cases, gathering and evaluating licenses, registrations, policies, ownership information, and supporting documentation.
You'll partner closely with Sales, Account Management, Legal, Product, Risk Operations, and other stakeholders to identify compliance requirements, resolve open questions, and develop practical risk mitigations or approval conditions. You'll document compliance decisions, rationale, conditions, and escalations in a clear and auditable manner, and track open onboarding conditions, approvals, renewals, and post-deal compliance obligations.
Additional responsibilities include supporting reviews of regulated or higher-risk segments (such as gaming), researching and interpreting regulatory and licensing requirements, developing and maintaining GTM compliance playbooks and risk-tiering frameworks, identifying recurring issues and partnering with cross-functional teams to improve policies and controls, providing training and office-hours support to GTM teams, and building reporting and metrics on review volume, turnaround times, risk themes, and outcomes.
Plaid powers financial connectivity for millions of users and thousands of companies including Venmo, SoFi, Fortune 500 companies, and major banks. The company's network covers 12,000 financial institutions across the US, Canada, UK, and Europe. Founded in 2013, Plaid is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
QUALIFICATIONS:
- 4–6 years of experience in Compliance, Legal, Risk, Operations, or a related function, preferably in fintech, financial services, payments, technology, or another regulated industry
- Experience conducting risk-based reviews (customer, partner, onboarding, or deal-level) and translating regulatory or policy requirements into clear, actionable guidance for business teams
- Strong judgment and analytical skills, including the ability to assess incomplete or ambiguous fact patterns, identify material compliance risks, and recommend practical mitigations
- Exceptional written and verbal communication skills, with the ability to explain compliance requirements clearly to GTM stakeholders and document decisions for auditability
- Proven ability to collaborate with Sales, Account Management, Legal, Product, Customer Oversight, Operations, and other cross-functional partners
- Strong organizational and project-management skills, with the ability to manage multiple reviews, escalations, and deadlines simultaneously
- Self-motivated, detail-oriented, and comfortable operating in a fast-paced environment with evolving processes
PREFERRED QUALIFICATIONS:
- Experience with customer onboarding, KYB/KYC, enhanced due diligence, restricted-business reviews, licensing analysis, third-party or partner risk, or deal-desk/commercial compliance
- Experience supporting higher-risk or regulated segments such as gaming, lending, crypto, payments, money transmission, marketplaces, or financial institutions
- Experience supporting compliance or licensing for regulated gaming businesses, including sports betting, iGaming, casino, DFS, ADW, or poker
- Familiarity with gaming regulatory frameworks and multi-jurisdictional licensing requirements
- Experience with gaming license applications, renewals, regulatory approvals, or customer diligence for licensed gaming operators, vendors, or service providers
