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Langdock is a secure, model-agnostic AI platform used by over 10,000 companies daily to bring leading AI models into their organizations. As a Forward Deployed Engineer, you will be the technical bridge between Langdock's product and enterprise customers, taking high-value AI use cases from conception to production systems that run core business operations.
You will work embedded within customer environments alongside Account Owners, conducting technical discovery to map processes, systems, data flows and constraints. You will design and build production-grade agents, workflows, Skills, Apps and integrations on the Langdock platform, from prototype through company-wide rollout. You own implementation of advanced features, beta use cases, and high-profile proofs of concept, and you measure impact through quantified ROI stories (time saved, costs reduced, tools replaced, quality improved).
A key part of your role is converting individual solutions into reusable patterns, templates and on-platform resources that scale across the customer base. You will also support Langdock's partner ecosystem with architecture reviews, scoping sessions and enablement so partners can deliver independently. You serve as the technical voice of the customer internally, feeding field learnings back into product priorities.
You will use Langdock's own platform daily to automate your own work with agents and workflows, giving you deep hands-on familiarity with the product you deploy.
Work is in-person at the Berlin office (Greifswalder Strasse 212), with days starting at 8:30. The environment is described as calm but intense, with collaborative problem-solving and shared meals.
REQUIREMENTS:
- 3+ years of experience building production software, data or integration systems, ideally in a customer-facing role
- Hands-on experience with LLM APIs, agents, tool use, retrieval and workflow automation; ability to choose between models and approaches
- Demonstrated experience solving data privacy, security, identity and integration architecture problems at scale
- Strong scoping skills: ability to identify high-impact work, say no to low-priority items, and ship committed deliverables
- Ability to translate business problems into technical designs and technical trade-offs into business language for executives
- Commercial awareness and understanding of how technical work drives retention and expansion
- Fluent in German (C1+) and English
- Kind, collaborative person who cares about team dynamics
BONUS:
- Background from AI-native companies or early-stage startups
- Founder or early-employee experience
- Public projects such as MCP servers, open-source contributions or shipped AI tooling
