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Sardine is a leading agentic risk platform for fighting financial crime, offering integrated solutions that unify data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. The company serves leading organizations including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com.
As a Forward Deployed Engineer, Integrations, you will lead client onboarding for Sardine's fraud and compliance products. This is a hands-on role working closely with clients and internal teams in a fast-paced environment focused on solving complex problems with practical, scalable solutions.
Key responsibilities include:
- Manage end-to-end implementation and integration efforts for fraud and compliance products
- Provide comprehensive support during client onboarding, ensuring successful deployments
- Own APIs, SDK documentation, integration guides, and support documentation
- Analyze client requirements from technical and functional perspectives, designing solutions leveraging deep understanding of Sardine's system and product capabilities
- Manage implementation projects, monitoring quality, managing timelines, mitigating risks, and driving deliverables
- Build deep understanding of customers' business problems, technical requirements, and success criteria to provide tailored solutions
- Serve as eyes and ears on the ground, providing product feedback to internal stakeholders
Sardine maintains a remote-first work culture with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. The company values performance over hours worked and supports flexible work arrangements.
REQUIREMENTS:
- 4+ years in technical roles such as Integrations Engineer, QA Engineer, Technical Account Manager, Solutions Architect, Systems Analyst, or Forward Deployed Engineer, with strong execution skills, integration and automation expertise, and experience working with multiple technical teams (internal and external)
- 2+ years of B2B SaaS experience in relevant domains (payment, fraud, risk, or compliance)
- Excellent written and verbal communication skills, including ability to communicate complex technical and business concepts to both technical and non-technical audiences
- Excellent organizational skills with ability to manage multiple projects simultaneously and drive deliverables to completion
- Experience with basic SQL querying and JSON payload analysis
- Experience with API specs (OpenAPI), web development, and writing scripts to build internal tools (bash scripting, Python, SQL, Ruby, Golang, Postman)
