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Workwize is a SaaS platform that helps IT teams deploy, manage, and retrieve hardware for remote and global workforces across 100+ countries. With 50,000 users and 120,000 devices under management, the company is recognized as a Top 10 Startup for 2025 in the Netherlands.
This is a new Forward Deployed Engineer role, structured as a startup team within Workwize. The position combines full-stack engineering with direct client engagement to help enterprise customers turn their IT-lifecycle ambitions into reality.
You will work directly with new and enterprise clients through three core phases: Discover (understanding their IT goals, processes, tech environment, and adoption blockers), Design (architecting engineering solutions that integrate with Workwize and create a durable operating layer), and Deliver (staying hands-on through onboarding, building, launching, and iterating until live and delivering measurable value).
Key responsibilities include:
- Partner directly with client teams to run discovery, define success criteria, and maintain clear communication
- Convert messy requests from calls, Slack, and email into small, well-scoped tickets with clear success measures
- Build and ship production-quality code in the Workwize product (not demos or forks)
- Make thoughtful trade-off decisions: say no or propose the quickest-best version when requests lack sufficient value
- Track and measure impact: faster go-lives, increased platform orders and usage, reduced support tickets, client satisfaction
- Collaborate closely with Onboarding, Customer Success, Operations, Sales, and Product teams
This role is not machine learning or AI research. You will think alongside clients, build product features and workflows on the platform, and use AI tools daily to move fast. There is no product manager writing specs—you talk to clients, decide what is worth building, build it, ship it, and verify it made a difference.
The team operates like a startup inside Workwize with two core missions: new clients should go live in weeks, not months, and clients should have an engineer who knows their setup and fixes things fast.
Location: Hybrid from Amsterdam office, with occasional client travel (1-2 times per year). Candidates based in the Netherlands are preferred; UK and other European candidates with right to work are also considered. Visa support available for the Netherlands.
REQUIREMENTS:
- 4+ years of building and shipping software that real users depend on; strong product engineer level coding across the stack (web apps, APIs, integrations)
- Direct experience working with customers or clients: running calls, scoping work, pushing back when needed
- Business acumen: ability to explain why something is worth building, not just how to build it
- Proficiency with AI tools: investigate, prototype, plan, and ship independently; judgment about when to trust AI output vs. verify yourself
- Fluent English (spoken and written)
BONUS SKILLS:
- Experience at an agency, early-stage startup, or running your own company with small teams
- Enterprise client experience and understanding of how decisions are made (and blocked) in large organizations
- Background in IT, device management, or HR/identity tools (Intune, Jamf, Okta, HRIS, etc.)
MINDSET:
- Pragmatic and fast
- Entrepreneurial thinking: focused on client outcomes, not just tickets
- Self-directed: clients trust you to run their project without needing direction
- People-energized: enjoy calls and in-room time with clients, then return to build
- Clear, direct communication
