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FlowX.AI is an agentic AI platform designed for large-scale, mission-critical applications. The company started in regulated industries—banking and insurance—and has successfully landed major deals in government and defense. They are now expanding into logistics, manufacturing, healthcare, and construction.
As a Forward Deployed Engineer, you will provide hands-on technical guidance and support to clients and their implementation partner personnel throughout the entire client lifecycle. You will work closely with business analysis teams to gain a comprehensive understanding of the FlowX platform, build business processes, perform testing and debugging, manage releases, and configure integrations with front-end and back-end systems.
Key responsibilities include:
- Deliver hands-on technical guidance and advice to clients and implementation partners throughout the project lifecycle
- Demonstrate excellent problem-solving and troubleshooting skills to address technical issues promptly, collaborating with clients, partners, and internal teams to resolve complex challenges
- Stay in touch with clients and partner delivery teams to collect feedback and identify opportunities for product improvements and enhancements
- Participate as a subject matter expert in training sessions for clients and partners, enabling them to effectively use the FlowX.AI platform and become self-sufficient in its capabilities and best practices
- Develop and maintain development frameworks, standards, error handling mechanisms, and best practices to be shared across configuration teams
- Participate in defining checklists and project health-check procedures, and run regular audit reports to highlight project health status
You will be joining a product company at an early stage, with the opportunity to leave a mark on the evolution of both the business and the product. You will be involved in international accounts throughout the company's expansion, have direct involvement in building the team and culture, and receive an early-stage equity package.
Requirements:
- Minimum 2 years of experience in a technical role, such as Java developer or BPMN 2.0 platform configurator
- Good understanding of software development principles
- Experience with JSON in REST, HTTP/HTTPS (e.g., Postman)
- Familiarity with architecture principles, APIs, and integrations
- Excellent problem-solving and troubleshooting skills
- Ability to communicate complex technical concepts to non-technical stakeholders
- Fluency in English
