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Monday.com is seeking a Forward Deployed Engineer to serve as the technical spearhead of the company's AI transformation motion for its most strategic customers. You will carry a portfolio of 1–2 strategic accounts, deeply embedded with C-level and technical teams to architect, build, and ship AI solutions in production. You are accountable for the business outcomes those engagements promised, not just the build.
Enterprise customers struggle not with accessing AI capability but with deploying it at scale. Your job is closing that gap. You will advise executives on AI-driven operational change, design and ship the systems that make it real, and feed what you learn back into the product with evidence.
You will work with Monday AI agents, MCP-based integrations into customer systems, vibe apps, and production workflows, taking these from discovery through architecture, build, rollout, and measurable adoption.
Key responsibilities include:
• Strategic transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows solving complex, mission-critical business pains. Own the narrative from pilot to full production rollout.
• Outcome ownership: Success is measured by business results—adoption, workflow throughput, measurable ROI. Define success criteria with the customer upfront and own getting there.
• Build and ship: Design sophisticated platform configurations, build Monday agents and vibe apps, wire MCP integrations into customer systems, and prototype custom scripts where the platform ends. Your leverage is architecture and judgment; your credibility is that you can build it yourself.
• Eval-driven product feedback: Instrument deployments, run evals against real customer workflows, and translate findings into PRDs and roadmap input. You are a sensor for the product org, with data behind every claim.
• Cross-functional leadership: Partner with Sales and CS as the technical authority on account strategy. Productize patterns, agents, and assets from one account to become reusable machinery for the whole motion.
This role has a direct line into the product roadmap, a mandate to productize rather than repeat, and outcome-based success criteria agreed before the build starts.
Requirements:
• 5+ years building applications from scratch using TypeScript/Node.js/React, with full-stack depth
• Experience leading hands-on projects end-to-end in a production environment, preferably client-facing
• Background in Solution Architecture or Software Engineering with strong grasp of AI/LLM systems: agent architectures, MCP or comparable tool-use protocols, evals, and prompt-to-production workflows
• Experience navigating C-suite relationships and influencing executive decisions in ambiguous environments
• Track record of turning one-off delivery work into reusable assets, product requirements, or repeatable playbooks
• Entrepreneurial, fast-moving mindset focused on long-term impact over immediate fixes
