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Advanced Navigation is a leader in AI robotics and autonomous navigation technologies for land, air, sea, and space applications. The company supplies inertial navigation systems (INS), GNSS receivers, and Fibre Optic Gyroscope (FOG) solutions to major customers including Airbus, Boeing, Google, Tesla, NASA, Apple, and General Motors.
As a Forward Deployed Engineer, you will be the bridge between Advanced Navigation's navigation technology and real-world customer implementations. You will work hands-on with customers at their sites, labs, and alongside their vehicles and platforms to integrate our products into their systems and ensure they perform under demanding operational conditions.
Key responsibilities include:
**Customer Deployment & Integration:** Embed with customer engineering teams to integrate INS, GNSS/INS, and FOG-based systems into platforms across land, air, maritime, and robotics applications. Configure, mount, align, and tune systems; resolve interface, timing, communications-protocol, and environmental issues until solutions perform reliably in the customer's real operating conditions.
**Field Trials & Proof of Concept:** Plan and execute field tests, trials, and PoCs with customers. Define success criteria, collect and analyze position, velocity, acceleration, and orientation data against reference truth, and present evidence-based results to technical and non-technical stakeholders.
**Pre-Sales & Product Demonstrations:** Conduct compelling product demonstrations tailored to customer pain points. Assess geospatial navigation requirements, recommend solutions, and collaborate with sales to design customized offerings that differentiate our products in the market.
**Voice of the Customer:** Capture real-world usage gaps and feature requests from the field and feed them back to Product and R&D in a structured, prioritized way. Contribute to product documentation, application notes, integration guides, and internal knowledge bases.
**Customer Support & Relationship Building:** Provide onsite and online support to customers in pre-sales and post-sales contexts. Act as a trusted technical advisor, manage project timelines, provide regular progress updates, and resolve product issues and escalations to achieve high client satisfaction.
**Cross-Functional Collaboration:** Foster strong relationships with sales, product development, marketing, and customer success teams to ensure alignment and seamless execution. Maintain regular communication with customers to address technical inquiries and concerns.
You will own delivery for a portfolio of customer deployments under the direction of the Forward Deployed Engineering Manager, with a clear path to growing into a Senior Forward Deployed Engineer or Technical Lead role.
**Requirements:**
- Bachelor's degree in a relevant field (Master's preferred); 3–5 years of relevant experience
- 3+ years of experience in a pre-sales or technical sales role, preferably in the technology industry
- Solid technical knowledge of inertial navigation systems, GNSS, and fiber optic gyroscopes
- Strong experience in Python (preferred) and/or MATLAB for data analysis; other scripting tools advantageous
- Excellent communication, presentation, and interpersonal skills; ability to convey complex technical concepts to diverse audiences
- Proven track record of driving successful sales outcomes, building customer relationships, and delivering exceptional service
- Customer-focused mindset with passion for problem-solving, innovation, and continuous learning
- Experience working in support environments using integrated CRM systems
- Excellent written and verbal communication skills in English; other languages advantageous
- Strong time management and attention to detail
- Effective presentation crafting and delivery skills
- Willingness to travel and work hands-on in field environments (up to 25% of the time)
- Collaborative and team-oriented mindset
