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FinCrime Risk Manager (Fraud)

Revolut - Lisbon, Portugal - In-office

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Revolut is a global fintech company with 80+ million customers, offering spending, saving, investing, exchanging, and travel products. The Financial Crime Operations team is at the forefront of keeping customers and their money safe. You will drive proactive threat mitigation using advanced analytics and scalable control frameworks, transforming reactive monitoring into predictive defence. You'll minimize exposure to financial crime while safeguarding trust across millions of customers worldwide. Key responsibilities include: - Monitor fraud risk throughout the customer lifecycle to detect emerging patterns in criminal activity - Analyse fraudster profiles and fraud typologies (synthetic identities, money mules, etc.) - Translate complex fraud risk scenarios into scalable, tech-driven solutions - Lead fraud risk reviews, control gap analysis, and remediation plans - Collaborate cross-functionally to execute high-impact fraud initiatives that reduce losses - Enhance customer experience by identifying and remediating customer detriment caused by fraud controls, while improving fairness, transparency, and complaint handling - Maintain oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing - Advise Product and Operations on fraud risks in new launches and expansions - Develop and optimize fraud prevention strategies that balance customer experience with loss mitigation - Strengthen first line of defence fraud governance by documenting risks, controls, and residual exposures clearly and consistently Requirements: - 8+ years of experience in fraud risk or advisory, supporting the first line of defence - Knowledge of fraud risks associated with payments, banking, and/or investments - Expertise in fraud typologies, controls, and regulatory frameworks - Experience across retail and business financial services - Proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies Nice to have: - Proficiency in analytical tools (e.g., SQL, Python, Looker)

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