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Revolut is a global fintech company on a mission to give people more from their money through products spanning spending, saving, investing, exchanging, and travel. With 80+ million customers and 13,000+ employees worldwide, the company is scaling rapidly.
Financial Crime Operations sits at the heart of Revolut's customer protection efforts. This role is a jurisdiction-level fraud risk owner responsible for managing fraud exposure across Colombia and serving as the primary escalation point for fraud governance.
Key responsibilities include:
- Owning fraud risk at the jurisdiction level and acting as primary contact for fraud escalations and governance
- Conducting end-to-end fraud risk assessments for existing and new features and services
- Advising Product, Operations, Compliance, and Engineering teams on fraud risk exposure and scalable control design
- Supporting development of tech-enabled fraud prevention and detection solutions deployable globally
- Analyzing fraud performance data to identify emerging typologies, attack patterns, and control gaps
- Driving root-cause analysis and remediation of high-loss scenarios and escalated fraud complaints
- Partnering with internal teams to ensure effective oversight of fraud controls, including outsourced components
- Balancing fraud loss reduction with positive customer experience and friction minimization
- Delivering fraud management information, dashboards, and insights supporting risk-based decision-making
- Conducting QA and scenario testing of fraud interventions for continuous improvement
- Building and managing a local fraud team as the market scales
Requirements:
- 7+ years of fraud risk experience in a first-line-of-defense (1LoD) or product advisory function
- Expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
- Demonstrated track record of driving measurable fraud loss reduction and control effectiveness improvements
- Familiarity with fraud analytics, detection models, rule design, or scenario tuning
- Ability to convert fraud risks into practical, tech-informed controls embedded into product experiences
- Strong partnership and stakeholder influence skills across Product, Data, Operations, and Compliance teams
- Experience in a global bank or high-growth fintech
- Proactive, analytical mindset with solid decision-making skills
- Leadership potential with ability to mentor others and build/manage a local fraud team
Nice to have:
- Exposure to crypto or investment products
