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Revolut is a global fintech company on a mission to give people more from their money through spending, saving, investing, exchanging, and travel products. With 80+ million customers and 13,000+ employees worldwide, Revolut is scaling rapidly and seeking an experienced Fraud Risk Manager to join the Financial Crime Operations team.
In this role, you will drive proactive threat mitigation using advanced analytics and scalable control frameworks, transforming reactive monitoring into predictive defence. You'll work to minimize exposure to financial crime while safeguarding trust across millions of customers globally.
Key responsibilities include:
- Monitoring fraud risk throughout the customer lifecycle to detect emerging patterns in criminal activity
- Analyzing fraudster profiles and fraud typologies (synthetic identities, money mules, etc.)
- Translating complex fraud risk scenarios into scalable, tech-driven solutions
- Leading fraud risk reviews, control gap analysis, and remediation planning
- Collaborating cross-functionally on high-impact fraud initiatives that reduce losses
- Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls, while improving fairness, transparency, and complaint handling
- Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective
- Advising Product and Operations teams on fraud risks in new launches and expansions
- Developing and optimizing fraud prevention strategies that balance customer experience with loss mitigation
- Strengthening first-line-of-defence fraud governance by documenting risks, controls, and residual exposures
Requirements:
- 8+ years of experience in fraud risk or advisory, supporting the first line of defence
- Knowledge of fraud risks associated with payments, banking, and/or investments
- Expertise in fraud typologies, controls, and regulatory frameworks
- Experience across retail and business financial services
- Proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
Nice to have:
- Proficiency in analytical tools (SQL, Python, Looker)