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Satispay is a fintech platform serving 6.5M+ users, offering payments, benefits, investing, and cards. The company is building the most loved financial platform in the world by solving real problems for users and maintaining operational excellence.
As FinCrime AML/CTF Manager, you will lead and grow the 1st line AML/CTF operations team, translating compliance policies into actionable risk management processes across the entire customer lifecycle. Your responsibilities include:
• Customer Risk Management: Own and maintain Customer Risk Assessment Frameworks, ensuring risk scoring and categorization accurately reflect financial crime realities.
• Lifecycle & Periodic Reviews: Lead periodic and event-driven reviews across the customer portfolio to dynamically reassess customer risk categorizations.
• Due Diligence Oversight: Oversee onboarding and ongoing monitoring activities executed by KYC and KYB teams, aligning internal controls with regulatory expectations.
• Product Requirements & UX Optimization: Partner with Product teams to define actionable onboarding requirements balancing regulatory compliance with frictionless user experience.
• Surveillance & Detection Management: Oversee end-to-end transaction monitoring for all AML/CTF typologies, including timely assessments, escalations, and scenario calibrations.
• Team Leadership & Stakeholder Management: Mentor and scale a team of AML/CTF analysts, drive operational excellence, and report risk metrics to senior management.
• Compliance Translation: Act as primary liaison to the 2nd Line Compliance team, proactively translating regulatory updates into scalable operational workflows.
• SAR/STR Reporting: Serve as final 1st line approver for Suspicious Activity Reports and Suspicious Transaction Reports to the FIU.
• Audit & Regulatory Liaison: Prepare operational documentation and data for internal audits, external regulatory reviews, and inquiries from competent authorities.
The role requires strong leadership, deep regulatory mastery, and an operational mindset to protect the ecosystem against financial crime. You will work in a hybrid model (3 days/week in-office: Tuesday, Thursday, plus 1 day of your choice), with flexibility to request additional remote time.
REQUIREMENTS:
• 6+ years in AML/CTF operations within Fintech, digital banking, or payment processing environments
• 2+ years of experience leading and managing dedicated teams
• Profound understanding of EU AML Directives and FATF recommendations
• Strong knowledge of Luxembourg regulatory requirements (Italian regulations knowledge is a plus)
• Professional certification such as CAMS, ICA, or equivalent (highly expected)
• Proven track record managing transaction monitoring systems, reviewing/approving SARs/STRs, and designing customer risk-rating frameworks
• Exceptional ability to negotiate, collaborate across functions, and liaise with 2nd line compliance teams
• Strong analytical mindset capable of leveraging KPIs and data tools (HEX, SQL, Splunk) to optimize operational queues and assess resource needs
• Agility to lead teams through hyper-growth, shifting regulations, and tech upgrades while maintaining high morale and performance
• Mandatory relocation to Luxembourg required
