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Wayve is building an AI platform for autonomous driving. The company develops embodied AI that enables vehicles to learn from real-world experience, adapting and improving at scale without relying on hand-coded rules or pre-mapped environments.
The Fleet Operations Engineering team ensures seamless operation, reliability, and safety of Wayve's autonomous vehicle fleet. As a Field Engineer, you will be the frontline technical support for the fleet, diagnosing and resolving vehicle software and hardware faults onsite to maintain uptime.
Your day-to-day responsibilities include:
- Diagnosing and resolving vehicle software and hardware faults onsite with a 5-minute response time target
- Performing rapid, structured fault triage following standardized diagnosis and repair protocols
- Collaborating with global field engineering colleagues to coordinate technical support and escalate complex issues
- Communicating clearly with the Field Engineering Lead regarding repair progress and shift handovers
- Participating in on-call rotations providing technical coverage across multiple regions
- Maintaining strict adherence to safety and compliance standards for all repairs
- Using platforms like Datadog, Mender, and JIRA for monitoring, diagnostics, and reporting
- Contributing actionable feedback to improve operational processes
You will work a shift rota (Monday–Sunday, including weekends) with shifts either 06:00–15:00 or 13:00–22:00, based on-site at the Leonberg office. The role requires flexibility for on-call coverage and participation in a global support schedule.
Requirements:
- Full German driving license (mandatory)
- Strong experience in vehicle diagnostics, fault triage, and repair, preferably in automotive, fleet operations, or ADAS technology
- Excellent troubleshooting and rapid technical issue resolution skills (meeting strict SLAs)
- Clear communication and strong collaboration with global and cross-functional teams
- Rigorous approach to safety, incident management, and compliance with operational procedures
- Familiarity with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA
- Fluency in both English and German
- Ability to thrive in fast-paced, evolving environments with flexibility for on-call and weekend shifts
Desirable qualifications:
- Bachelor's degree (B.Sc. or equivalent) in Automotive, Mechanical, Electrical/Electronic Engineering, Computer Science, Robotics, or related technical field
- Knowledge of ADAS testing, safe vehicle-operation procedures, and high-voltage/EV certification
- High-voltage/EV experience and practical diagnostic skills with electric vehicles
- Experience identifying recurring issues and improving operational processes for safety and efficiency
Additional requirements:
- Must disclose any additional employment as part of the application process
- Role subject to pre/post health check and ongoing drug/alcohol testing per company policy
- Employment contingent upon successful training and ongoing compliance