SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Decagon is a conversational AI platform enabling enterprises like Avis Budget Group, Block's Cash App, Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized customer interactions across voice, chat, email, SMS, and other channels. The company is backed by a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.
The Brand Design team shapes Decagon's visual identity and perception among customers, partners, and the AI community. This role sits at the heart of the company's in-person brand expression, focusing on how Decagon shows up at user conferences, festival booths, and events as the company scales.
As an Experiential Designer, you will design and art direct high-quality brand assets across event design, campaigns, web, sales materials, video, and social. You'll help evolve and expand Decagon's brand design system, bringing consistency while pushing into new, differentiated expressions. You'll contribute to brand strategy and messaging, translating strategic thinking into clear and compelling visuals. The role requires systems thinking and attention to detail in developing layouts, concepts, and executions. You'll iterate quickly based on feedback across multiple workstreams, balancing speed with polish. You'll bring references, inspiration, and creative ideas to help Decagon stand out, and maintain consistency and quality across all brand touchpoints.
The team values taste, consistency, and conviction. Designers grow by shipping work fast, operating with urgency, developing a strong point of view, and raising the bar together. This role is ideal for someone excited by storytelling, energized by momentum, and motivated by building a brand thoughtfully rather than just executing individual assets.
REQUIREMENTS:
- 4–6 years of experience in brand design, event design, art direction, and marketing-focused creative roles
- Portfolio demonstrating strong visual taste, storytelling, and brand thinking
- Proficiency in Figma and Adobe Creative Suite, with strong interest in AI design models and tools
- Experience designing for marketing surfaces (web, campaigns, decks, events, content)
- Strong fundamentals in typography, layout, color, and hierarchy
- Ability to interpret a brief and execute thoughtful, on-brand creative
- Comfort working in high-velocity environments with evolving priorities
PLUS (nice-to-have):
- Interest in technology and AI-driven companies (prior AI experience not required)
- Experience with filming and editing social content
About Decagon
AI / Data / Infrastructure; SaaS / Enterprise Software — AI agents for customer support and enterprise operations.
