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Hayden AI is hiring its first Engineering Manager for Cloud (Production) Infrastructure to lead the team responsible for the company's cloud platform—its reliability, roadmap, cost management, and engineering talent. You'll be a hands-on leader who plans and coordinates across product, device, and security teams, sets operational standards, and grows a small, senior team as the fleet and customer base scale.
Key Responsibilities:
- Lead, coach, and grow a team of infrastructure engineers; own hiring, performance management, and career development.
- Own the reliability and day-to-day operation of the Hayden cloud platform. Set and monitor SLOs, maintain effective on-call coverage and observability, lead incident response and postmortems, and drive follow-up work to prevent recurring issues.
- Build and deliver the cloud infrastructure roadmap in partnership with product, edge/device, data, and security leadership.
- Drive infrastructure standards across Kubernetes, Terraform/IaC, GitOps (ArgoCD), CI/CD, and device PKI with secure device-to-cloud communication.
- Own cloud cost planning, capacity planning, and vendor relationships; maintain infrastructure audit-readiness for SOC 2 Type II and ISO 27001 compliance.
The position is based in San Francisco and follows a hybrid schedule with at least 3 days in-office per week. Travel of up to one week per year may be required for client meetings, project work, training, or conferences.
REQUIREMENTS:
- Bachelor's Degree in Computer Science or related field
- 2+ years managing infrastructure/platform/SRE engineers
- 6+ years hands-on experience in cloud infrastructure
- Proven experience running production systems with real uptime and on-call obligations
- Deep, hands-on expertise building and operating cloud infrastructure with AWS, Kubernetes, Terraform, GitOps/ArgoCD, CI/CD, and observability tools
