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CreatorIQ is seeking an Engineering Manager to lead a full-stack engineering team responsible for building and scaling a high-scale, business-critical payments platform that processes millions of dollars in transactions daily. The core product is already in production, and the team is actively expanding it with new capabilities, integrations, and workflows as the business grows.
This is a high-impact technical leadership role combining strong people leadership with deep engineering experience. You will lead a team of full-stack engineers, partner closely with Product and other Engineering teams, and drive the technical direction of a complex distributed system where correctness, reliability, scalability, and observability are critical.
The platform uses a mature and evolving technology stack including JavaScript, TypeScript, PHP, Microsoft SQL Server (MSSQL), PostgreSQL, SQS, and related technologies. Strong engineering fundamentals and experience operating complex systems at scale matter more than familiarity with every specific technology.
Key responsibilities include: leading and developing a high-performing engineering team with clear ownership and accountability; owning technical execution and engineering quality of the payments platform; partnering with Product to translate requirements into scalable technical solutions; defining and evolving the architecture of a high-scale distributed payments system; ensuring systems are designed for correctness, reliability, scalability, resilience, and maintainability; establishing high engineering standards around code quality, testing, observability, deployment, and operational readiness; guiding engineers through complex technical decisions involving distributed systems, databases, APIs, asynchronous workflows, and third-party integrations; driving improvements to system performance, reliability, monitoring, and incident prevention; ensuring appropriate safeguards around payment processing including idempotency, retries, failure handling, reconciliation, and data consistency; leading technical planning and balancing new feature development, scalability improvements, and technical debt; participating in architecture discussions and code/design reviews for high-risk changes; owning and improving the team's development and delivery processes; partnering with other engineering teams on shared services and platform initiatives; supporting production systems and establishing strong incident response and root-cause analysis practices; coaching and mentoring engineers with regular feedback and career growth support; helping hire and onboard engineers as the team grows; and driving adoption of AI-powered development tools such as Cursor and Claude to improve engineering velocity and quality.
CreatorIQ is the operating system for creator-led growth, trusted by more than 1,300 global brands and agencies. The company has been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, a leader in IDC MarketScape for Influencer Marketing Platforms, and consistently recognized by G2 as a Leader. The company operates a flexible work model combining in-person and remote work.
REQUIREMENTS:
- 8+ years of software engineering experience, including significant experience building backend or full-stack systems, and 2+ years of engineering management or technical leadership experience leading software engineering teams
- Strong experience designing, building, and operating high-scale distributed systems in production, including systems processing high volumes of transactions, events, or financial data
- Strong understanding of distributed systems concepts: asynchronous processing, idempotency, retries and failure recovery, concurrency, data consistency, transactional integrity, and fault tolerance
- Strong understanding of relational databases, data modeling, transactions, and database performance; experience designing and operating APIs and service-oriented architectures
- Experience with event-driven or queue-based architectures such as SQS, Kafka, RabbitMQ, or similar technologies, and operating systems in AWS or another major cloud platform
- Strong understanding of testing strategies, observability, monitoring, alerting, and production incident management for complex, business-critical systems
- Ability to evaluate technical tradeoffs and make pragmatic decisions balancing speed, quality, scalability, and maintainability
- Strong communication skills with ability to work effectively across Engineering, Product, and business teams; track record of developing engineers and building teams with high ownership and strong engineering standards
- Highly valued: Experience building or operating payments, fintech, banking, accounting, or other financial transaction systems
- Valuable: Experience scaling systems through periods of rapid product and business growth, including incrementally modernizing established production systems
- Plus: Familiarity with PHP, JavaScript or Node.js/TypeScript, PostgreSQL, Microsoft SQL Server (MSSQL), and AWS SQS
- Advantage: Exposure to security, compliance, or audit requirements within financial systems
