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Traduality builds real-time speech translation products (Fire Lingo Face-to-Face and Fire Lingo Contact Center) that help organizations serve limited-English members in their own language, reliably and securely.
As Engineering Lead, you will own the technical platform and strategy behind these multicultural customer experience products. You'll work closely with the CEO and technical team on product direction, bringing a longer-term technical perspective to prioritization and architecture decisions.
Key responsibilities include:
• Design and build features end-to-end: backend, web, integrations, and infrastructure
• Use agentic engineering (e.g., Claude Code) as your primary development approach: write development plans and task specs, maintain agent instructions and skills, and review all AI-generated changes
• Review every production change, including AI-assisted changes from non-engineers, and establish guardrails (tests, CI, written conventions) that make review fast and reliable
• Own the AI translation pipeline: speech-to-text, machine translation, LLMs, and text-to-speech. Evaluate and switch vendors per language based on quality, latency, and cost
• Own the database layer: schema changes across single-tenant customer databases, migrations, and restores
• Set up and maintain cloud infrastructure for new customers, including backups, monitoring, and CI/CD
• Be the first responder when production breaks; communicate outages to customers clearly and honestly
• Mentor and unblock the junior software developer on the team
This is a hands-on technical leadership role where you'll balance strategic decisions with direct engineering work. You'll be responsible for keeping production healthy while building new capabilities in a fast-moving AI-driven product.
REQUIREMENTS:
• ~5 years of professional software engineering experience, including owning production systems
• Fluent English; Spanish is a plus
• Proven hands-on agentic coding experience with examples you can demonstrate
• Cloud infrastructure (Azure preferred) and Linux administration
• SQL databases, preferably PostgreSQL
• Git and code review workflows
• Experience in Go (the company's main language)
• TypeScript is a plus
• Comfort being on call for a production system used during customers' business hours
• Several hours of daily overlap with US Eastern business hours
PREFERRED:
• Experience integrating LLM or AI APIs in production (e.g., OpenAI, DeepL, speech-to-text/text-to-speech providers)
• Ansible or other infrastructure-as-code tools
• Monitoring with Prometheus/Grafana
• Swift/SwiftUI experience, including App Store releases
