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Airwallex is an AI-native financial operating system serving over 675,000 businesses globally, including McLaren Racing, Qantas, SHEIN, and TikTok. The company provides regulated financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific, with 2,300+ employees across 27 offices.
As Engineering Director for Organization & Identity, you will lead the engineering strategy and execution for Airwallex's core identity and organization foundations. This encompasses user onboarding, authentication, access control, organization modeling, account ownership, and organization-level workflows.
Key responsibilities include:
- Owning the technical direction for highly available, scalable, and secure systems that provide a unified identity and organization foundation across Airwallex's products
- Translating complex identity, security, and organizational requirements into reliable platform capabilities while partnering with Product, Design, Risk, Compliance, and Onboarding teams
- Building and developing a high-performing engineering team through hiring, coaching, performance management, and organizational design
- Raising the bar for engineering excellence across architecture, delivery, operational reliability, and security
- Balancing delivery speed, system reliability, security, operational complexity, and long-term maintainability as the platform evolves
The Organization & Identity team is responsible for building Airwallex's core identity and organization foundations, continuously strengthening platform availability, scalability, and security. The team owns identity, authentication, authorization, and technical capabilities behind identity verification, partnering closely with Risk, Compliance, and Onboarding on broader controls.
REQUIREMENTS:
- Significant experience leading engineering teams responsible for identity, authentication, authorization, account management, or other foundational platform capabilities
- Strong technical depth in designing and operating highly available, scalable, and secure distributed systems
- Experience setting technical strategy and translating ambiguous business, product, and security needs into clear engineering priorities
- Proven track record of building and developing high-performing engineering teams, including hiring, coaching, performance management, and organizational design
- Experience partnering effectively with product, design, risk, compliance, and other cross-functional stakeholders
- Strong judgment in balancing delivery speed, system reliability, security, operational complexity, and long-term maintainability
- Clear, direct communication and ability to influence at both technical and executive levels
Preferred: Comfort owning the roadmap independently, taking ownership of outcomes without waiting for permission, making decisions with incomplete information and moving quickly, communicating clearly across cultures, knowing when to align versus decide, and connecting dots across functions while maintaining both big-picture and detail-level focus.
