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Director of Engineering - infrastructure & Operations

Motive - Vancouver, BC, Canada - Hybrid - posted 2026-09-18

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Salary: CAD 229,000 - 300,000 / annual

Motive empowers organizations running physical operations with a unified platform for safety, operations, and finance management. The company serves nearly 100,000 customers across transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, and public sector. You will lead the Core Infrastructure and Operations Engineering organization, managing a multi-functional team spanning SRE, Operations, Data & AI Platform, and Database Engineering. You own the cloud platform, run infrastructure as a product, and drive enterprise-grade reliability for mission-critical systems. You'll operate at the executive level, leading during critical incidents and partnering with C-suite leadership. Key responsibilities: - Lead and scale a high-performing engineering team responsible for core platform systems used across the company - Define and drive multi-quarter platform initiatives that improve system reliability and product leverage - Partner closely with product and engineering leaders to evolve the platform as a product, balancing long-term architecture with near-term business needs - Take ambiguous, high-impact problem areas (system scalability, reliability, platform abstractions) and turn them into clear execution plans - Drive alignment across multiple teams working on complex, interdependent systems including internal platforms, infrastructure, and cloud governance - Raise the bar on engineering quality, operational excellence, and execution across the platform organization - Manage escalations with CEO-level visibility and clear communication Requirements: - 12+ years in software/infrastructure engineering, including 5+ years leading Infra/SRE/ops organizations and managing managers, with strong systems architecture sense - Bachelor's degree in Computer Science or equivalent - Ability to collaborate and work effectively cross-functionally with strong ownership - Deep experience with AWS at scale (VPC, IAM, multi-account, core services, observability, cost optimization) - High AI fluency – able to evaluate, integrate, and govern LLM/AI platforms (AWS Bedrock, Anthropic/Claude, OpenAI) for engineering and ops - Experience interfacing with vendors, partners, and cost governance - Strong understanding of databases and data platforms (OLTP and analytics), Data and ML/AI infrastructure - Proven record running high-reliability platforms (SLOs, incidents, on-call, postmortems); experience driving processes and programs to raise the bar on engineering excellence - Track record of running infrastructure as a product (roadmaps, stakeholder comms, adoption) Nice to have: - Background in B2B SaaS or other high-reliability domains (payments, logistics, safety) - Leadership of global, distributed teams across time zones

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