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Salary: USD 269,000 - 373,000 / annual
Chime is seeking a Director of Growth Engineering to lead the Growth Platform organization, a team of tech lead managers and senior engineers responsible for Web, Paid, Notifications, Incentives, Targeting, Experimentation, and Personalization systems. You will report to the VP of Growth Engineering and own the multi-year vision and roadmap for consolidating seven separate systems into one connected growth platform with shared member data, decisioning, and measurement.
Key responsibilities include:
• Lead and develop tech lead managers who balance technical ownership with people leadership, building an inclusive, high-ownership team.
• Transform the platform to be AI-native and agentic, integrating ML and GenAI across targeting, bidding, content, incentives, and send-time optimization. Invest in self-learning experiment agents that generate hypotheses, launch and monitor tests, read results, and feed learnings into subsequent rounds, with appropriate evaluation, guardrails, and human oversight.
• Accelerate Growth team velocity by making it easy for squads, marketers, and partners to launch, target, personalize, and measure changes independently, reducing timelines from weeks to days.
• Partner closely with Product, Marketing, Data Science/ML, and Analytics leaders to co-own plans, make transparent trade-offs, and tie platform investments to key metrics: new direct depositors, retention, and acquisition efficiency.
• Ensure platform reliability, cost efficiency, and compliance. Collaborate with Risk, Compliance, and Privacy teams to embed consent, fairness, and member trust from day one.
About Chime: Chime is a financial technology company (not a bank) that provides user-friendly tools and intuitive platforms to help members take control of their finances. The company has helped millions unlock their financial potential through accessible banking services. Chime operates with a deeply entrepreneurial culture that emphasizes problem-solving, ownership, and delivering exceptional member experiences.
Workplace: Hybrid with four days per week in office and Fridays from home for those near an office location. The company also offers a fully remote program for eligible employees.
QUALIFICATIONS:
• 10+ years in software engineering, including 5+ years leading teams and at least 2 years leading tech lead managers or other leaders. Demonstrated ability to help TLMs balance technical ownership with people leadership.
• Proven track record building growth or marketing platforms relied upon by multiple teams, such as experimentation, targeting, messaging, incentives/rewards, paid attribution, or personalization systems.
• Hands-on experience shipping ML-powered systems that make real-time product decisions (ranking, propensity/uplift models, bandits, or similar). Experience building LLM-based agents or agentic workflows in production with practical knowledge of evaluation, governance, and scaling.
• Deep expertise in experimentation and measurement. Ability to prove statistical lift and build platforms that maintain test trustworthiness at high volume.
• Strong judgment in distributed systems and data architecture: real-time event pipelines, feature stores, low-latency decisioning, and high-volume messaging.
• Clear executive communication skills and proven ability to earn buy-in across Product, Marketing, and Data Science teams.
• Bonus: Experience in fintech or other regulated industries, paid acquisition/mobile measurement, or leading large platform migrations.
