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Netomi is the leading agentic AI platform for enterprise customer experience, working with major global brands like Delta Airlines, MetLife, and United to enable AI agent automation at scale across customer journeys. The company is backed by WndrCo, Y Combinator, and Index Ventures.
As a DevOps Engineer, you will collaborate with the software development team to deploy and operate systems, ensuring continuous smooth operation and proactive issue resolution through monitoring.
Key Responsibilities:
Kubernetes Management: Design, deploy, and manage Kubernetes clusters. Configure and enforce RBAC policies and access control mechanisms. Optimize cluster performance and scalability.
CI/CD Pipeline Development: Build, maintain, and enhance CI/CD pipelines using tools like Jenkins, ArgoCD, or Spinnaker. Automate deployment processes to improve delivery efficiency and reduce lead times.
Helm Templates: Develop, maintain, and optimize Helm charts for Kubernetes applications. Ensure proper versioning and deployment strategies.
Service Mesh Implementation: Integrate and manage service meshes such as Istio or Linkerd for service discovery, load balancing, and secure communication. Implement observability and traffic management.
Scripting and Automation: Write and maintain automation scripts using Python, Ruby, or Golang. Leverage scripts for infrastructure provisioning, monitoring, and debugging.
Bonus: Implement chaos engineering principles to test and improve system reliability, simulating failures and measuring system resilience.
Requirements:
- At least 2 years of experience in DevOps or a related field
- Kubernetes expertise including RBAC, cluster administration, and Helm
- CI/CD tools experience such as Jenkins, ArgoCD, or Spinnaker
- Service mesh solutions knowledge (Istio, Linkerd, or similar)
- Mandatory: Hands-on experience with Amazon ECS and Terraform
- Proficiency in scripting languages (Python, Ruby, Golang)
- Familiarity with cloud platforms (AWS, GCP, Azure)
- Strong understanding of system design, networking, and infrastructure management
- Bonus: Knowledge of chaos engineering tools like Chaos Monkey, LitmusChaos, or Gremlin
