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Salary: MXN 230,000 - 300,000 / annual
Restaurant365 is a SaaS platform serving the restaurant industry with cloud-based accounting and back-office operations solutions. This hybrid role (Tuesday–Thursday in-office) sits within the Operations Services team and focuses on maintaining data integrity, accuracy, and operational processes.
Key Responsibilities:
- Maintain accuracy and integrity of brand-level inventory and recipe records within the Restaurant365 platform
- Perform routine data entry, updates, and conversions to ensure data remains current and meets R365 process standards
- Create and maintain regular data checks aligned with established processes and source documentation
- Provide weekly updates and status reports on assigned brands and tasks
- Create and update process documents and flowcharts for operational tasks
- Track metrics related to data accuracy and performance
- Assist with monitoring and managing support tickets related to data maintenance under Team Lead guidance
- Conduct foundational operations data buildout for clients during onboarding
- Support the broader Managed Services team with assigned duties
- Foster a positive working environment through collaboration and proactive communication
Requirements:
- 1+ years of experience in restaurant, hospitality, or related sectors, OR strong willingness to learn quickly
- Strong proficiency with Microsoft Office, especially Outlook and Excel
- Strong attention to detail and commitment to high data accuracy
- Ability to manage time effectively and handle multiple tasks simultaneously
- Clear and professional communication skills in English (written and verbal)
- Eagerness to learn and develop in a fast-paced environment
- Problem-solving ability to identify roadblocks early and assist in finding solutions
- Adaptability to changing priorities and shifting timelines
- Reliability with calendar ownership, transparent communication, and follow-through
Preferred Qualifications:
- Familiarity with inventory software
- Experience with online support ticketing tools/systems
- Experience with internal communication tools (Slack, Teams)
- Proficiency with AI tools and resources
