SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Seven Senders is Europe's leading cross-border parcel shipping platform, helping e-commerce companies scale internationally. The company combines modern technology with strong local delivery partners to ensure efficient package delivery across Europe.
As a Customs Operations Manager, you will be an individual contributor at the heart of Seven Senders' Customs team, responsible for ensuring that customers in the EU, UK, Norway, and Switzerland navigate customs compliance efficiently and smoothly. You will actively shape how customs processes become better, faster, and smarter.
Key Responsibilities:
- Manage customs processes and ensure daily operations for customers across EU, UK, Norway, and Switzerland
- Utilize the customs platform and automation tools for product classification, tariff determination, and tax calculation
- Coordinate with external partners including freight forwarders, hubs, warehouses, and customs agents; serve as point of contact for customs authorities
- Work closely with customers to help scale their businesses
- Develop processes, systems, and guidelines tailored to the needs of e-commerce merchants
- Drive innovation in customs operations, not just manage existing processes
The role offers flexible hybrid work arrangements and flexible working hours. Seven Senders emphasizes collaboration, open communication, and results-oriented work. The company is committed to sustainability (Mission Zero climate neutrality initiative) and maintains an inclusive, diverse workplace culture with regular team events and company celebrations.
Requirements:
- 3+ years of experience in customs operations or customs process management
- Solid knowledge of export and import regulations
- Genuine enthusiasm for developing innovative solutions, not just administering processes
- Strong communication skills and ability to work with diverse stakeholders
- Fluent German (C1+) and English
