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Mark43 is seeking a Compliance & Reporting Engineer to join a newly formed Compliance & Reporting team. The company builds software for first responders and public safety agencies, and this role is critical to expanding into new markets and supporting customers across different jurisdictions.
In this position, you will be responsible for building and configuring reporting forms that satisfy state-specific compliance requirements, enabling customers to successfully deploy Mark43 in new jurisdictions. You'll partner closely with Customer Success, Solutions Engineering, Product, and Engineering teams to understand customer reporting needs and translate them into scalable technical solutions.
Key responsibilities include:
- Building and configuring reporting forms for state-specific compliance requirements
- Developing configurable forms and reporting workflows that reduce customization while meeting diverse customer needs
- Partnering with cross-functional teams to understand customer requirements and identify technical solutions
- Troubleshooting reporting and compliance challenges with customers
- Writing and maintaining scripts using JavaScript, JSON, and related technologies to support form configuration and automation
- Establishing engineering standards, processes, and best practices for a new team
- Improving internal documentation and tooling to make compliance reporting easier to build, maintain, and scale
- Taking ownership of problems and looking for opportunities to improve both the product and team processes
This is an opportunity to shape a brand new team and have direct impact on the company's growth by helping unlock new customers and accelerate deployments.
Mark43 offers hybrid work with offices in New York, Boston, and Manchester, UK. The team is fully remote within approved hiring states. The company is approved to hire in Canada, the UK, and 36 U.S. states including New York, California (excluding San Francisco), Massachusetts, and others.
REQUIREMENTS:
The posting indicates successful candidates will have experience working in public safety technology and a passion for building solutions that directly impact customers. Candidates should be comfortable navigating technical challenges while collaborating closely with customer-facing teams. The role requires an ownership mindset, with the ability to take initiative, follow through, and look for opportunities to improve both the product and team processes. Specific years of experience or technical certifications are not explicitly stated in the provided excerpt.
